Team Member

KF; Selma (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance

401K match

Job summary

KFC in Selma, California is seeking team members to welcome guests, prepare food, and keep the restaurant clean while delivering fast, friendly service. You’ll follow CHAMPS, CFF, and BLAST standards, work with a team, and help create a positive experience for every customer in a busy environment.

Ideal candidates are reliable, flexible, and able to stand for long periods and lift up to 25 pounds. Training is provided, and growth opportunities exist through tuition assistance and 401K matching

Qualifications

• Reliable transportation and clear communication skills.
• Willing to work any day/shift as required.
• Able to stand for long periods and lift up to 25 lbs.
• Adheres to food safety and company policies.

Responsibilities

• Greets customers with a friendly smile and accurate order taking.
• Prepares and serves food in a clean, timely manner.
• Maintains restaurant cleanliness and safety standards.
• Delivers fast, friendly service to every guest.
• Supports teamwork and upholds CHAMPS, CFF and BLAST standards.

Skills

Customer service mindset

Teamwork

Communication

Reliability

Job description

You are the face of KFC! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company - you serve our customers! You prepare our world famous food every day. Each customer is someone's Mother or Brother or Son or Aunt and you have the opportunity to make their day. Don't let that opportunity pass you by! You have high standards. You would never serve a product to a customer that you wouldn't serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. What can be more meaningful than that! Bet you even have a couple of customers who come in and ask for you by name! 100% company-paid college tuition available and employer match 401K offered.

Key Responsibilities (what TMs do)

• Step Change Thinker
  • Needs little guidance in solving problems
• Know How Builder
  • Trains on their core position using the Learning Zone
• People Grower
  • Role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within their restaurant
  • Demonstrates take the hill teamwork with fellow team members by helping others when they need it
  • Believes in all people by treating others fairly and with respect
  • Recognizes others for a job well done
  • Demonstrates positive energy at all times
• Action Driver
  • Role models customer mania and has a passion for winning by following standards: CHAMPS, CFF (Cleanliness, Friendliness, Food) and executing BLAST (Believe, Listen, Apologize , Satisfy, Thank)
  • Greets each customer with a smile
  • Creates a winning experience for every customer
  • Goes for breakthrough results by suggestive selling
  • Knows restaurant and shift goals and works to achieve them everyday
  • Follows food & safety procedures and reports any issues to the Manager on Duty and/or RGM
• Intentionality to Lead
  • Focuses on achieving excellence in current role as a foundation for bigger responsibilities

Other Requirements:

• Arrive at work on time
• Flexible scheduling
• Follows procedures regarding operation of restaurant equipment (including fryers, ovens, etc.)
• Able to lift up to 25 lbs and carry up to 30 feet
• Able to push/pull up to 90 lbs up to 30 feet
• Able to stand and walk for a majority of work shift
• Follows KFC cash handling safety and security procedures
• Adheres to KFC and City/State/United States safety requirements
• Knowledge of and compliance with KFC's Human Resources policies and processes

MINIMUM JOB REQUIREMENTS

• Must have a reliable form of transportation
• Must be able to be reached by phone
• Must be willing to work any day/shift as required
• Must be willing to comply with my job description
• Must be able to communicate with all employees