KEYHOLDER, EASTSIDE GOLF - ATLANTA

Centric Brands; Atlanta (GA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Employee discount

Job summary

Eastside Golf in Atlanta, GA is seeking a Store Keyholder to support daily sales, merchandise, and customer service while promoting a high-energy brand experience on the floor.

The ideal candidate leads by example, motivates staff to reach sales goals, builds connections with local customers, and ensures World Class Service standards. Weekend and holiday availability is expected, and a store key is part of the role.

Qualifications

• Dedicated to meeting the expectations and requirements of internal and external customers.
• Gathers first-hand customer information to drive improvements in products and services.
• Acts with customers in mind; builds and maintains effective relationships.
• Knowledgeable and enthusiastic about fashion.

Responsibilities

• Meet sales goals and motivate staff to reach productivity targets.
• Develop associates' sales techniques and ensure fluent product knowledge.
• Demonstrate sales leadership on the selling floor and collaborate with management on opportunities.
• Develop events/incentives to grow the local customer base.

Skills

Sales leadership

Customer service

Merchandise knowledge

People supervision

Communication skills

Job description

Eastside Golf was founded June 1st, 2019 by Olajuwon Ajanaku. Eastside Golf is a lifestyle golf brand developed to raise awareness about golf among youth and non golfers. We want to inspire the culture, promote diversity and continue to be authentic.

The Keyholder is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.

Specific Responsibilities Would Include

SALES GENERATION:

• Meet sales goals-Continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
• Demonstrate sales leadership for staff by playing an active role on the selling floor-collaborate with the management to identify marketing opportunities to support sales
• Work with the Store Manager to develop events/incentives that will continue to grow customer base, with particular emphasis on building local market

CUSTOMER SERVICE:

• Ensure all associates provide the highest level of customer service to achieve World Class Service standards
• Ensure staff maintains constant client communication through referring to client books and client database
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise.
• Empower associates to make decisions in the customer's best interest that also support the Company's philosophy

Our Best Fit Candidate Would Have

• Is dedicated to meeting the expectations and requirements of internal and external customers
• Gets first-hand customer information and uses it for improvements in products and services
• Acts with customers in mind; establishes and maintains effective relationships with customers
• Be knowledgeable and enthusiastic about fashion
• Excellent communication skills
• Availability to work weekends and Holidays and report to work on a timely fashion
• Ability to support management with supervision of scheduled staff in the store
• Hold Store Key
• *This commission eligible position will receive a generous employee discount at Eastside Golf.

Eastside Golf is an equal opportunity employer