Keyholder (PT) - Mall of Georgia

UNTUCKit; Buford (GA); On-site; USD 42,000 - 68,000; Part time

Benefits offered by this job

401k

Paid Time Off ( & Public Holidays)

Training & Development

Casual working environment

Wellness Resources

50-75% employee discount

Job summary

UNTUCKit is seeking a results-driven retail leader to coach from the sales floor, drive revenue, and elevate the customer experience in our Buford, GA store. You will lead by example, engage clients, and mentor a team to exceed goals.

You will also oversee store operations, maintain a dynamic selling environment, manage stock, and monitor KPIs to inform improvements. This role offers part-time hours and a casual, collaborative culture.

Qualifications

• Prior retail leadership or keyholder experience
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours

Responsibilities

• Drive sales and client engagement by leading from the sales floor
• Engage customers, assess needs, and deliver personalized styling solutions
• Build client relationships through clienteling and follow-up
• Cross-sell and upsell to maximize each transaction
• Communicate value and drive conversions through product knowledge
• Inspire and motivate associates to high-performance selling
• Create an energetic, results-focused sales culture
• Coach team in real time and reinforce daily performance conversations
• Deliver UNTUCKit University training
• Open and close the store with accountability for results
• Maintain a visually compelling, sales-focused floor
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and share insights from feedback and trends

Skills

Retail leadership

Clienteling

Sales coaching

Communication

Team motivation

Customer-first mindset

Education

High School Diploma

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Part Time: Hours May Vary.

• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount