Keyholder - Boston

Retail For The People; Boston (MA); On-site; USD 26,174 - 28,929; Full time

Job summary

A leading fashion brand in Boston is seeking a passionate Keyholder to lead a skilled retail team. You will oversee store operations, cultivate exceptional customer service, and drive sales while supporting your team's growth. Ideal candidates will have 3+ years in retail and at least 1 year in management, possess strong leadership and communication skills, and have a penchant for style. This full-time role offers a salary range of $19 to $21 per hour with flexible hours.

Qualifications

• 3+ years in retail industry.
• 1+ year experience in retail management.
• Excellent leadership and communication skills.
• Ability to motivate and inspire associates to achieve their goals.

Responsibilities

• Lead and motivate the sales team to achieve sales targets.
• Perform operational duties like opening/closing registers and inventory management.
• Build brand loyalty and awareness through in-store experiences.

Skills

Leadership

Customer service

Communication

Motivation

Problem-solving

Job description

As one of the leading online fashion brands, this fashion brands stores are nothing short of exhilarating! This brand focuses on creating world-class in store customer experiences, building brand loyalty, hosting influencer events, and driving sales through client relationships.

This brand is looking for a Keyholder based in Boston who is ready to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.

We’re looking for someone who:

• Embodies drive, enthusiasm, and a natural talent for inspiring others
• Is able to oversee store opening and closing duties
• Cultivates exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting
• Supports the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency
• Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training
• Has a passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers

Success Metrics:

• You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
• You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
• You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
• You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Requirements:

• 3+ years in retail industry
• 1+ year experience in retail management
• Excellent leadership and communication skills
• Ability to motivate and inspire associates to achieve their goals
• Strong problem-solving skills and the ability to make quick and effective decisions
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Salary Range: $19 - $21 / hour

Full time, 30+ hours per week

Actual compensation will be determined based on experience and other factors permitted by law.

Equal Opportunity Disclosure: This is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.