Keyholder Barista: Craft Drinks, Elevate Guest Experience

Event Network, Inc.; Palm Desert (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Event Network, Inc. is hiring a Keyholder / Barista to deliver exceptional guest experiences while supporting daily store operations in a fast-paced environment. You will craft beverages, assist customers with merchandise, and help with opening and closing procedures under management guidance.

The role blends retail and café duties, requiring friendly communication, reliability, and a passion for coffee. Availability mornings, evenings, weekends, and holidays is preferred, with a focus on

Qualifications

• Experience as a keyholder, barista, or retail/food service
• Friendly, outgoing personality with a strong hospitality mindset
• Passion for coffee, beverages, and delivering exceptional guest experiences
• Strong communication, attention to detail, and organizational skills
• Experience with merchandising and maintaining visually appealing displays
• Basic knowledge of food safety practices (Food Handler’s Card preferred)
• Must be 21 years of age for liquor sales (where applicable)
• Flexible availability including mornings, evenings, weekends, and holidays

Responsibilities

• Greet guests and provide exceptional service
• Prepare and serve coffee, beverages, and food items
• Engage guests with questions and recommend products
• Suggestive selling to increase sales
• Maintain knowledge of merchandise, beverages, promotions, and KPIs
• Educate guests on offerings
• Process transactions through POS accurately
• Monitor daily waste for efficiency
• Assist with merchandising and visual displays
• Maintain cleanliness and adhere to safety standards
• Follow laws and loss-prevention policies
• Collaborate with team to hit sales goals
• Foster a positive, service-focused work environment
• Support leadership with service standards and operational excellence

Skills

Keyholder experience

Hospitality mindset

Coffee passion

Communication skills

Attention to detail

Merchandising

Food safety knowledge

Liquor compliance

Flexible availability

Job description

Event Network, Inc. is hiring a Keyholder / Barista to deliver exceptional guest experiences while supporting daily store operations in a fast-paced environment. You will craft beverages, assist customers with merchandise, and help with opening and closing procedures under management guidance.

The role blends retail and café duties, requiring friendly communication, reliability, and a passion for coffee. Availability mornings, evenings, weekends, and holidays is preferred, with a focus on