Barista & Keyholder: Guest Experience Leader

Event Network, Inc.

Orlando (FL)

On-site

USD 19,286 - 24,796

Full time

14 days+
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Job summary

Event Network, Inc. is seeking a Keyholder / Barista to blend retail sales with café service in a fast-paced setting. You will craft beverages, assist guests with merchandise, and support opening/closing procedures while maintaining service standards and achieving sales goals.

Join a team focused on hospitality, teamwork, and guest experiences, with opportunities to grow in premium retail environments across diverse destinations and seasonal shifts.

Qualifications

  • Previous experience as a keyholder, barista, or retail/food service preferred.
  • Friendly, outgoing personality with a strong hospitality mindset.
  • Passion for coffee, beverages, and delivering exceptional guest experiences.
  • Strong communication, attention to detail, and organizational skills.
  • Experience with merchandising and maintaining visually appealing displays.
  • Basic knowledge of food safety practices (Food Handler’s Card preferred).
  • Must be 21 years of age for liquor sales (where applicable).
  • Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

  • Greet guests and provide exceptional guest service.
  • Prepare and serve coffee, specialty beverages and food items with quality and consistency.
  • Engage guests to recommend products and promotions.
  • Suggestively sell to increase sales and enhance guest experience.
  • Maintain knowledge of store merchandise, beverages, promotions, and KPIs.
  • Educate guests on food, beverage, and retail offerings.
  • Open and close daily store operations.
  • Process transactions through POS, including cash and card payments.
  • Monitor daily waste and support operational efficiency.
  • Maintain visual presentation standards for food, beverage, and retail products.
  • Adhere to food safety and sanitation standards.
  • Follow all policies related to loss prevention, timekeeping, and store operations.
  • Collaborate with team to achieve sales and service goals.

Skills

Barista experience
Customer service
Merchandising
Food safety
Flexible scheduling
Hospitality mindset
Cash handling

Job description

Event Network, Inc. is seeking a Keyholder / Barista to blend retail sales with café service in a fast-paced setting. You will craft beverages, assist guests with merchandise, and support opening/closing procedures while maintaining service standards and achieving sales goals.

Join a team focused on hospitality, teamwork, and guest experiences, with opportunities to grow in premium retail environments across diverse destinations and seasonal shifts.

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