Barista & Keyholder: Elevate Guest Experience

Event Network, Inc.; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Event Network, Inc. is seeking a reliable Keyholder / Barista to deliver exceptional guest experiences while supporting daily store operations in New Orleans.

You will blend retail sales with café service, craft high-quality beverages, assist guests with merchandise, and help manage opening and closing procedures. Working closely with the management team, you will maintain service standards, achieve sales goals, and create memorable moments in a fast-paced setting.

Qualifications

• Experience as keyholder, barista, or retail/food service preferred.
• Friendly, outgoing personality with hospitality mindset.
• Passion for coffee, beverages, and delivering exceptional guest experiences.
• Strong communication, attention to detail, and organization.
• Basic food safety knowledge; Food Handler’s Card preferred.
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Guest Experience & Sales: Promptly greet guests, assist, and provide exceptional service; prepare and serve coffee, beverages, and food items with quality and consistency; engage guests to recommend products; practice suggestive selling; maintain knowledge of merchandise, beverages, promotions, and KPIs; educate guests on offerings.

Skills

Hospitality mindset

Communication skills

Attention to detail

Organizational skills

Merchandising experience

Food safety knowledge

Flexibility (availability)

Customer service

Tools

POS system

Job description

Event Network, Inc. is seeking a reliable Keyholder / Barista to deliver exceptional guest experiences while supporting daily store operations in New Orleans.

You will blend retail sales with café service, craft high-quality beverages, assist guests with merchandise, and help manage opening and closing procedures. Working closely with the management team, you will maintain service standards, achieve sales goals, and create memorable moments in a fast-paced setting.