Keyholder

Shoe Show Inc.; Norton (VA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO/Sick Leave

401(k) with company match

Financial planning tools

Job summary

SHOE SHOW, INC. operates SHOE SHOW MEGA STORE #129 in Norton, VA. The Keyholder will assist the Store Manager in guiding the team, delivering friendly, knowledgeable service, and driving store productivity.

You will manage daily operations, supervise opening/closing tasks, and support sales, cashiering, stocking, and transfers. This role offers leadership opportunities and a strong customer-first environment.

Qualifications

• One year prior management/supervisory experience.
• One year retail experience preferred.
• Detail-oriented with strong organizational skills.
• Passion for excellent customer service.
• Available various hours including AM/PM and weekends.
• Able to operate company computer systems.

Responsibilities

• Open and close the store, manage registers, and count cash.
• Prepare bank deposits and balance daily receipts.
• Ensure balanced staffing coverage and support the team.
• Tag merchandise, apply promotions, and set up security sensors.
• Engage customers to promote sales and build brand loyalty.

Skills

Leadership

Retail experience

Attention to detail

Customer service

Flexible hours

POS / computer systems

Tools

POS systems

Job description

Norton Commons Shopping Ctr
659 Commonwealth Dr
Norton, VA 24273

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE SHOW MEGA STORE #129 located in Norton, VA.

Medical Dental Vision LTD STD PTO/PTO Sick Employee Discounts 401 (k) with company match Trust Momentum Financial Planning tool

What You Should Know

WHAT YOU SHOULD KNOW Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required


• One year retail experience preferred.


• Must be detail-oriented with strong organizational skills.


• Must have a passion for excellent customer service.


• Must be available various hours including AM/PM and weekends.


• Must be able to operate company computer systems.