Keyholder

The Normal Brand; Nashville (TN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401k and health benefits

Bonus opportunities

Employee discount

Paid parking pass

Paid parking

Job summary

A dynamic apparel company in Nashville is searching for a Keyholder. The role requires leading a team to enhance customer experience, managing retail sales, and maintaining store standards. Ideal candidates have 2+ years of retail management experience and a passion for customer satisfaction. Flexible hours include both full-time and part-time positions with competitive pay and benefits.

Qualifications

• 2+ years of retail management experience.
• Passion for making people happy.
• Eager to learn and solve problems in a fast-paced environment.
• Flexible availability on nights, weekends, and holidays.

Responsibilities

• Inspire and lead the team for excellent customer experience.
• Monitor sell-through on sales floor.
• Educate and train team on product knowledge.
• Maintain a clean store and merchandise to standards.
• Educate and train team on product knowledge.
• Support Assistant Store Manager and Store Manager on initiatives.
• Promote a safe and clean environment for customers and staff.
• Embrace an environment that is respectful in communication.
• Secure the store.

Skills

Retail management

Fashion/apparel experience

Interpersonal skills

Shopify proficiency

Problem-solving

Tools

Shopify

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. Our 2nd retail brick-and-mortar store in Nashville at Fifth + Broadway is open and we want hard working, personable, goal-oriented Keyholders. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Responsible for securing store

What will make you stand out

• 2+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

• Eager to learn through feedback and solve problems in a fast-paced environment.
• Hard working, team player, and goal oriented
• People person - approachable, friendly
• Team player, goal oriented, and positive
• Inventory integrity
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends and holidays
• 20-30 hours a week to maintain part-time status, up to 40 hours during peak business

• Paid hourly and bi-weekly
• Full time eligible for 401k and health benefits
• Bonus opportunities
• Employee Discount
• Paid parking pass provided

Please submit a cover letter along with your resume.

Job Types: Full-time and Part-time