Keyholder

Park Meadows; Lone Tree (CO); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

UNTUCKit in Lone Tree, CO seeks a results-driven retail leader to elevate the customer experience and drive store performance. You’ll coach a team on selling techniques, clienteling, and brand-building interactions to exceed goals.

Lead on-floor execution, engage customers with personalized styling, and maintain a high-energy, results-focused store culture aligned with UNTUCKit standards.

Qualifications

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.
• High energy, strong communication skills, and a passion for results.
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.

Responsabilités

• Lead by example in achieving and exceeding store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximise each transaction.
• Open and close the store with accountability for results and standards.
• Inspire associates and coach on selling techniques and client engagement.

Connaissances

Retail leadership

Clienteling

Coaching

Sales drive

Communication

Team motivation

Outils

Apple products

G-suite

Omni-channel POS systems

Description du poste

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.