Keyholder (PT) - New Orleans

UNTUCKit; New Orleans (LA); On-site; USD 35,000 - 55,000; Part time

Benefits offered by this job

50-75% employee discount

Retirement Plan (401k)

Paid Time Off (Public Holidays)

Training & Development

Casual working environment

Wellness Resources

Job summary

UNTUCKit is seeking a results-driven store leader in New Orleans to drive sales, elevate customer experiences, and coach teams to exceed goals. You will lead from the sales floor, engage clients, and deliver personalized styling solutions while maintaining store standards and operations.

Ideal candidates bring retail leadership, strong communication, and a customer-first mindset. This role requires flexibility to work retail hours including weekends and holidays; EMPLOYEE discounts apply and

Qualifications

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.
• High energy, strong communication skills, and a passion for results.
• Proficiency in Apple products, G-suite, and Omni-channel POS systems.
• Solid communication and interpersonal skills.
• Ability to work in the store alone and at varying retail hours.

Responsibilities

• Drive Sales & Client Engagement on the sales floor.
• Lead by example in achieving individual and store sales goals.
• Proactively engage customers and deliver personalized styling.
• Build and maintain client relationships through clienteling and follow-up.
• Identify cross-sell and up-sell opportunities to maximize transactions.
• Communicate product value to drive conversions.
• Lead the Sales Floor and motivate associates to high performance.
• Coach team in real time to improve selling techniques.
• Support UNTUCKit University training and daily performance conversations.
• Open and close the store with accountability for results and standards.
• Maintain a visually compelling, sales-focused floor environment.
• Ensure stockroom supports selling efficiency and monitor KPIs.

Job description

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!

What You'll Do

• Drive Sales & Client Engagement
• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions
• Lead the Sales Floor
• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations
• Deliver Operational Excellence
• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Part Time: Hours May Vary.
• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount