Key Manager - Restaurant Ops & Guest Experience

Fohandboh; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Tips Paid Nightly

Strict Dress Code

Job summary

Gator's Dockside Baldwin Park in Orlando is hiring a dynamic Key Manager to lead front-of-house operations and coordinate with bartenders, cooks and staff to deliver excellent guest experiences.

You will oversee opening/closing procedures, supervise daily issues, run POS reports, manage cash drawers, and perform pre-shifts with the team in a fast-paced restaurant environment. Strong communication and organizational skills are essential.

Qualifications

• Excellent organizational skills.
• Basic computer skills.
• Good interpersonal and people skills.
• Excellent written and verbal skills.

Responsibilities

• Opening and closing procedures for the entire restaurant.
• 100% table visits.
• Dealing with guest complaints.
• Making sure that the restaurant is always clean and properly organized.
• Dealing with daily restaurant issues.
• Conducting pre-shift with all team members.
• Cash and drawer audits.
• Counting money.
• Ability to run reports on the POS.
• Checking out hourly team members.

Skills

Excellent organizational skills

Basic computer skills

Good interpersonal and people skills

Excellent written and verbal skills

Job description

Gator's Dockside Baldwin Park in Orlando is hiring a dynamic Key Manager to lead front-of-house operations and coordinate with bartenders, cooks and staff to deliver excellent guest experiences.

You will oversee opening/closing procedures, supervise daily issues, run POS reports, manage cash drawers, and perform pre-shifts with the team in a fast-paced restaurant environment. Strong communication and organizational skills are essential.