Guest-Experience Leader — Retail Key Holder

Event Network, LLC; Orlando (FL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401(k) Retirement Plan

Employee Discounts

Job summary

Event Network, LLC is hiring a Key Holder in Orlando to support daily store operations and deliver memorable guest experiences. You will work with the management team to meet service standards, process sales, restock merchandise, and handle tasks assigned by management.

The role requires a friendly, service-minded attitude, retail leadership experience, and flexibility to work weekends, holidays, and various shifts. Liquor sales compliance is required for qualified applicants.

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet guests and provide quality guest service.
• Suggestively sell to increase sales and add-on items.
• Maintain knowledge of products, promotions, and KPI goals.
• Follow store presentation standards and stock replenishment.
• Process transactions accurately and complete paperwork as required.
• Protect store assets and comply with policies and procedures.
• Collaborate with team to achieve store goals.

Skills

Key holder experience

Retail merchandising

Customer service mindset

Liquor sales 21+

Flexible availability

Job description

Event Network, LLC is hiring a Key Holder in Orlando to support daily store operations and deliver memorable guest experiences. You will work with the management team to meet service standards, process sales, restock merchandise, and handle tasks assigned by management.

The role requires a friendly, service-minded attitude, retail leadership experience, and flexibility to work weekends, holidays, and various shifts. Liquor sales compliance is required for qualified applicants.