Key Lead - Apache Mall, Hollister

A&F Stores, Inc.; Rochester (MN); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Benefit programs

Competitive incentives

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement

Training and Development

Global teamwork

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an excellent in-store experience and strong daily sales on the sales floor.

You will participate in opening/closing routines, operate POS, fulfill Omni Channel orders, build compelling displays, and analyze reports to drive informed decisions while protecting store assets and upholding brand values.

Qualifications

• High School Diploma/G.E.D. preferred or equivalent.
• 1 year retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong communication

Customer focus

Interpersonal skills

Adaptability

Team leadership

Initiative

Education

High School Diploma or GED preferred

Tools

POS systems

Job description

Job Description: The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly; expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
• A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values.
• Competitive incentives to reward the commitment our associates have for moving our global business forward.
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• Global Team of People who celebrate you for being YOU.

The starting rate for this position is $14.45 per hour (i.e., the recruiting pay range for this position is $14.45-$14.45 per hour).

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.