Key Hourly Manager

Aspen Creek Grill; Greenwood (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Aspen Creek Grill in the United States seeks a hands-on restaurant manager to supervise staff during shifts and coordinate front and back of house activities. You will ensure staff follow recipes and procedures, maintain guest flow, and uphold safety and cleanliness standards.

The role emphasizes hospitality, integrity, and teamwork, with a focus on peak-hour operations and maintaining a positive, respectful work environment for all employees.

Qualifications

• Must demonstrate accountability and integrity in all actions.
• Strong verbal and written communication skills.
• Ability to manage time effectively in a fast-paced setting.
• Capable of performing under pressure while maintaining quality.

Responsibilities

• Supervise restaurant operations during shifts with hands-on leadership.
• Ensure staff follow recipes, procedures, and policies.
• Help control guest flow and monitor ticket times.
• Maintain a safe, clean work environment and uphold safety rules.
• Enforce employment policies and uphold company core values.

Skills

Accountability

Communication Oral

Communication Written

Ethical

Honesty Integrity

Time Management

Working Under Pressure

Job description

Conducts assigned management duties during scheduled shifts to ensure comfort fresh food is served with Genuine Hospitality delivering a uniquely better guest experience.

Essential Functions

• Manages through "hands on" supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
• Ensures staff is following established recipes and procedures
• Helps to control the guest flow and monitors ticket times
• Creates and maintains a safe and healthy work environment
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Ensures consistency in food and service to increase sales
• 100% table visits (if applicable)
• Ensures culture and core values, passion, partnership, integrity and fun with purpose
• Maintains proper uniform and image standards at all times
• Ensures cleanliness of restaurant and safety of guests is maintained at all times
• Follows TIPS and OSHA guidelines during a shift.
• Works during peak business hours to set the pace in Front and Back of House depending on position
• Maintains a safe, fun, and clean work environment for the staff

Competencies

• Accountability - Ability to accept responsibility and account for his/her actions
• Communication, Oral - Ability to communicate effectively with others using the spoken word
• Communication, Written - Ability to communicate in writing clearly and concisely
• Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines
• Working Under Pressure - Ability to complete assigned tasks under stressful situations

Work Environment

Typical restaurant environment