Key Holder & Store Leader — Elevate Sales & Experience

Free People; Lake Forest (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off (PTO)

Job summary

Free People in Lake Forest, IL is seeking a Key Holder to support store leadership in driving sales and delivering an engaging customer experience. This role collaborates with management to sustain brand standards, oversee daily operations, and coach team members on product knowledge and service excellence.

The ideal candidate demonstrates leadership, teamwork, and flexibility to work nights, weekends, and holidays while embracing growth within the organization.

Qualifications

• Love for the FP brand and company values
• Demonstrated leadership abilities
• Experience collaborating as a team player
• Flexible availability including nights, weekends and holidays
• Willingness to learn and grow with the organization

Responsibilities

• Lead store operations in collaboration with management to drive sales
• Deliver an engaging customer experience and omni-channel service
• Coach and guide Stylist team toward product knowledge and brand messaging
• Maintain store visuals, inventory accuracy and safety standards
• Participate in daily meetings and communicate with leadership

Skills

Leadership

Customer service

Team player

Flexibility

Learning mindset

Job description

Free People in Lake Forest, IL is seeking a Key Holder to support store leadership in driving sales and delivering an engaging customer experience. This role collaborates with management to sustain brand standards, oversee daily operations, and coach team members on product knowledge and service excellence.

The ideal candidate demonstrates leadership, teamwork, and flexibility to work nights, weekends, and holidays while embracing growth within the organization.