Key Holder: Elevate Sales & Team Experience

Free People; Annapolis (MD); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision

Employee discounts

Paid time off

Job summary

Free People in Annapolis, MD, is seeking a Key Holder to join the store leadership team. The role focuses on supervising operations, driving sales, and delivering an engaging customer experience that aligns with FP brand standards.

You will collaborate with management to guide the team, manage the daily zone, and ensure accurate shipment processing, restocking, and visual standards. Availability for flexible hours and a proactive, customer-first mindset are essential.

Qualifications

• Shows leadership and ability to guide others in a team retail setting.
• Demonstrates teamwork and collaboration with store staff and management.
• Willingness to work flexible hours, including nights, weekends, and holidays.
• Eager to learn, develop skills, and advance within the organization.

Responsibilities

• Acts as a brand ambassador reflecting FP values and partners with leadership to create engaging customer experiences.
• Drives sales through personalized service, styling, and pairing recommendations.
• Delivers a seamless omni-channel shopping experience using FP systems and processes.
• Manages daily store operations with a focus on service, efficiency, and execution.

Skills

Leadership

Team player

Flexible hours

Learning and growth

Job description

Free People in Annapolis, MD, is seeking a Key Holder to join the store leadership team. The role focuses on supervising operations, driving sales, and delivering an engaging customer experience that aligns with FP brand standards.

You will collaborate with management to guide the team, manage the daily zone, and ensure accurate shipment processing, restocking, and visual standards. Availability for flexible hours and a proactive, customer-first mindset are essential.