Key Holder & Store Lead: Elevate Customer Experience

Anthropologie; Coral Gables (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee discounts

Paid time off (PTO)

Retirement savings

Job summary

Anthropologie in Coral Gables, FL is seeking a Key Holder to support the store leadership in service, selling, and daily operations. You will become an expert in operating procedures and mentor the associate team to deliver exceptional customer experiences.

You will drive sales using KPIs, assist with omni-channel services, and help train new hires while maintaining Visual and store standards.

Qualifications

• Brand affinity for the Anthropologie culture.
• Experience leading and mentoring a team.
• Willingness to work flexible hours including nights, weekends and holidays.
• Motivation to learn and grow within the organization.

Responsibilities

• Enhance customer experience by collaborating with leadership to create welcoming interactions.
• Drive sales and store metrics using KPIs to set team and zoning goals.
• Deliver omni-channel shopping experiences through effective use of omni services.
• Support training of associates, including onboarding new hires.

Skills

Anthro brand fan

Leadership experience

Team player

Flexible hours

Eager to learn

Job description

Anthropologie in Coral Gables, FL is seeking a Key Holder to support the store leadership in service, selling, and daily operations. You will become an expert in operating procedures and mentor the associate team to deliver exceptional customer experiences.

You will drive sales using KPIs, assist with omni-channel services, and help train new hires while maintaining Visual and store standards.