Key Holder & Retail Customer Experience Lead

Everything-But-Water; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Benefits for eligible associates

Job summary

Everything But Water, Buckhead location, is seeking a Key Holder to partner with Store Management in delivering outstanding customer service and upholding brand and store standards. The role involves supporting scheduling, supervising sales associates when needed, and modeling the company selling approach to customers.

The ideal candidate has 2-4 years in retail, at least 1 year of supervisory experience, and must be available nights, weekends, and holidays.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be fluent in English.

Responsibilities

• Support Store Manager and Assistant Store Manager to meet business needs and maintain shift coverage.
• Occasionally supervise Sales Associates.
• Consistently deliver exceptional customer service following the company selling model.

Skills

Customer engagement

Interpersonal skills

Communication skills

Fluent English

Job description

Everything But Water, Buckhead location, is seeking a Key Holder to partner with Store Management in delivering outstanding customer service and upholding brand and store standards. The role involves supporting scheduling, supervising sales associates when needed, and modeling the company selling approach to customers.

The ideal candidate has 2-4 years in retail, at least 1 year of supervisory experience, and must be available nights, weekends, and holidays.