Key Holder - Prestige Beauty Store Lead

Estée Lauder Companies; Seattle (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

Estée Lauder Companies is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in Seattle. You will use your coaching and mentoring skills to lead the sales team and deliver inspirational, authentic, and personalized customer service that achieves sales and customer service targets.

You will also handle essential cash reconciliation, opening and closing the store on a rota, and bring a retail-eye for operations.

Qualifications

• Retail experience, preferably cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash reconciliation and opening/closing tasks is desirable.
• Supervisory experience and coaching abilities are desirable.
• Willing to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.
• Right to work in the United States.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth running of the store.
• Lead by example and coach the sales team to deliver exceptional customer service.
• Carry out essential cash reconciliation and manage opening/closing duties on a rota.
• Contribute to achieving sales and customer service targets in a fast-paced environment.

Skills

Retail experience

Customer service

Cash handling

Coaching/mentoring

Shift flexibility

POS software

Tools

POS software

Job description

Estée Lauder Companies is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in Seattle. You will use your coaching and mentoring skills to lead the sales team and deliver inspirational, authentic, and personalized customer service that achieves sales and customer service targets.

You will also handle essential cash reconciliation, opening and closing the store on a rota, and bring a retail-eye for operations.