Key Holder Pasadena MD

Costello's Ace Hardware | Long Island; Pasadena (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A retail store in Pasadena is seeking a Key Holder to support store management, ensuring efficient operations and excellent customer service. Responsibilities include customer assistance, managing cash handling, and maintaining store standards. The ideal candidate has a High School diploma and at least one year of retail experience, as well as strong communication skills. Join us for a full-time opportunity with a growing team.

Qualifications

• Minimum of 1 year of retail experience.
• Experience with key cutting and programming preferred.
• Experience providing excellent customer service.

Responsibilities

• Assisting customers with shopping needs and product information.
• Opening and closing the store according to established procedures.
• Performing cashier duties, including processing transactions.
• Maintaining store cleanliness and organization.
• Assisting with receiving and processing shipments.
• Enforcing store policies and procedures.
• Providing training and guidance to new employees.

Skills

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Ability to multitask in a fast-paced environment

Ability to learn and operate key cutting machines

Basic computer skills

Education

High School Diploma or equivalent

Tools

POS system

Job description

Join to apply for the Key Holder Pasadena MD role at Costello's Ace Hardware | Long Island

Key responsibilities and requirements for this role are listed below.

Description

• Key Holder position supporting the store management team in ensuring smooth and efficient store operation, focusing on customer satisfaction, sales generation, and maintaining store standards.

Job Purpose

• To assist the store management team in ensuring the smooth and efficient operation of the store, focusing on customer satisfaction, sales generation, and maintaining store standards. This includes opening and closing the store, managing cash handling procedures, and providing excellent customer service.

Key Responsibilities

• Assisting customers with shopping needs, providing product information, and resolving customer inquiries and complaints.
• Opening and closing the store according to established procedures, including ensuring the security of the premises and cash.
• Performing cashier duties, including processing transactions, handling cash, and balancing the cash drawer.
• Maintaining store cleanliness and organization, including stocking shelves, organizing displays, and ensuring a safe and presentable shopping environment.
• Assisting with receiving and processing shipments, verifying inventory, and pricing merchandise.
• Enforcing store policies and procedures, including loss prevention measures.
• Providing training and guidance to new employees as needed.
• Performing other duties as assigned by the store management team.

Qualifications

• Required Education: High School Diploma or equivalent
• Required Experience: Minimum of 1 year of retail experience; experience with key cutting and programming preferred; experience handling cash and operating a POS system; experience providing excellent customer service
• Required Skills And Abilities: Strong communication and interpersonal skills; ability to work independently and as part of a team; ability to multitask and prioritize in a fast-paced environment; ability to learn and operate key cutting machines; basic computer skills; ability to maintain a clean and organized workspace; ability to adhere to company policies and procedures; ability to stand for extended periods of time; ability to lift up to 25 pounds

Seniorities / Employment

• Seniority level: Entry level
• Employment type: Full-time

Job function & Industries

• Job function: Sales and Business Development
• Industries: Retail