Key Holder Key Holder

The Estée Lauder Companies Inc.; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Training & development

Job summary

The Estée Lauder Companies Inc. in Houston seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, ensure smooth daily operations, and deliver inspirational, personalized customer service.

You will lead by example, coach and mentor the sales team, handle cash reconciliation, and manage opening and closing procedures on a rota. If you are an ambitious self-starter with retail experience, this role offers clear progression, extensive training, and a competitive remuneration

Qualifications

• Proven retail experience with a track record in customer service excellence.
• Experience coaching or mentoring staff to achieve sales targets.

Responsibilities

• Lead by example to deliver inspirational, authentic customer service.
• Handle start and end of day cash reconciliation and related store opening/closing duties.
• Support Store Manager and Assistant Manager to ensure smooth operations and achieve targets.

Skills

Coaching/Mentoring

Cash handling

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview