Key Holder - Cosmetic Company Store PT - Great Mall - Milpitas CA

The Estée Lauder Companies Inc.; Milpitas (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will coach and mentor the sales team to provide inspirational, authentic, and personalised customer service to achieve sales and customer service targets. You will use your retail experience and cash handling skills to perform essential start and end of day cash reconciliation and manage opening/closing on a rota basis.

Qualifications

• Proven retail experience with a focus on customer service.
• Ability to coach and mentor staff to achieve targets.
• Experience with cash handling and end-of-day reconciliation.

Responsibilities

• Lead by example to provide inspirational, authentic customer service.
• Coach and mentor sales team to achieve targets.
• Carry out opening and closing store procedures on a rota basis.

Skills

Retail experience

Customer service

Coaching

Mentoring

Cash handling

Opening and closing

Tools

POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalised customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview