Key Holder: Elevate Customer Experience & Team Leadership

Anthropologie; Fresno (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical benefits

Employee discounts

PTO

Retirement plan

Job summary

Anthropologie in Fresno is seeking a Key Holder to partner with the store leadership team in delivering exceptional customer service, selling, and daily operations. You will mentor associates, help manage store standards, and participate in opening/closing procedures while maintaining an energetic, welcoming environment.

The role requires leadership experience, flexibility to work evenings and weekends, and a passion for the Anthropologie brand.

Qualifications

• Leadership experience in a retail or customer-facing environment.
• Ability to collaborate with store leadership and mentor teammates.
• Willingness to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.
• Brand enthusiasm for Anthropologie and URBN stores.

Responsibilities

• Create a welcoming, customer-centric environment and support selling and daily store processes.
• Drive sales and store metrics using KPIs and contribute to zoning goals.
• Utilize omni-channel services to deliver a seamless shopping experience.

Skills

Leadership experience

Team player

Flexible hours

Eager to learn

Brand ambassador

Job description

Anthropologie in Fresno is seeking a Key Holder to partner with the store leadership team in delivering exceptional customer service, selling, and daily operations. You will mentor associates, help manage store standards, and participate in opening/closing procedures while maintaining an energetic, welcoming environment.

The role requires leadership experience, flexibility to work evenings and weekends, and a passion for the Anthropologie brand.