Key Holder: Customer Service & Store Ops Lead

Crownliquors; Bloomington (IN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive wages bi-weekly

Quality paid training

401k with match

HSA accessibility

Paid vacation and holidays

Medical, dental, vision, life ins.

Job summary

Big Red Liquors is hiring a Key Holder to serve as a knowledgeable resource for customers, ensuring exceptional service while keeping the store attractive and organized. You will collaborate with the team to elevate the shopping experience and demonstrate strong product knowledge.

Responsibilities include handling transactions, assisting with opening/closing procedures, maintaining inventory and displays, and adhering to all policies.

Qualifications

• Welcoming and helpful attitude toward guests and other team members.
• Communicating effectively, using positive language, to internal staff & external visitors.
• Basic math & money counting skills (Addition & Subtraction).
• Professional appearance and a friendly, approachable demeanor.
• Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly.
• Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data.

Responsibilities

• Ability to open or close the store as scheduled.
• Ability to learn & perform opening or closing store procedures without direct supervision.
• Ability to provide prompt and courteous customer service.
• Ability to operate a cash register efficiently and accurately.
• Ability to perform general cleaning duties to company standards.
• Ability to work both independently and within a team environment.
• Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner.
• Adhere to cash policies and procedures to minimize losses.
• Ability to understand and follow written and verbal instructions.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Meet any state and local requirements for handling and selling alcoholic beverages.

Skills

Welcoming attitude

Effective communication

Basic math

Professional appearance

Cash handling

Team player

Tools

Cash register

Job description

Big Red Liquors is hiring a Key Holder to serve as a knowledgeable resource for customers, ensuring exceptional service while keeping the store attractive and organized. You will collaborate with the team to elevate the shopping experience and demonstrate strong product knowledge.

Responsibilities include handling transactions, assisting with opening/closing procedures, maintaining inventory and displays, and adhering to all policies.