Key Holder & Customer Experience Leader

Go Retail Group; Auburn (WA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401K retirement plan

Employee discount

Flexible schedule

Job summary

Go! Retail Group in Auburn, WA is seeking a part-time Key Holder to manage opening/closing, assist customers, and run sales at the register. You will support store operations, maintain merchandising standards, and help drive promotions.

Ideal candidates bring retail experience, enthusiasm for leadership, and a customer-focused mindset. The role offers up to 20 hours per week, weekends and evenings as needed, with benefits including 401K, employee discount, and a flexible schedule.

Qualifications

• One year of retail experience (or experience related in this field).
• Enthusiasm about being an impactful and innovative leader.
• Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset.
• High integrity, accountability, reliability, and responsible individual who is open to feedback.
• Create an exciting shopping experience by staying connected with the customer needs.
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
• Basic computer skills, POS system and Microsoft Office.
• Able to perform basic math functions.
• Flexible and strives in fast paced environment.
• Attention to detail.

Responsibilities

• Greet every customer on entry.
• Execute Five Steps to a Sale at every opportunity.
• Offer current promotions and special offers.
• Operate the Point of Sale system accurately.
• Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders.
• Maintain a store environment that meets visual merchandising standards, engages your consumer, and stimulates them to buy.
• Receive and place new shipments.
• Reset features and promotions as directed.
• Complete regular housekeeping tasks.
• Open and/or close the store as scheduled.
• Prepare cash bank at opening.
• Prepare and make nightly cash deposits at closing.
• Complete opening or closing checklist for every shift.

Skills

Retail experience

Leadership

Customer service

Attention to detail

POS system

Basic math

Flexibility

Tools

POS system

Job description

Go! Retail Group in Auburn, WA is seeking a part-time Key Holder to manage opening/closing, assist customers, and run sales at the register. You will support store operations, maintain merchandising standards, and help drive promotions.

Ideal candidates bring retail experience, enthusiasm for leadership, and a customer-focused mindset. The role offers up to 20 hours per week, weekends and evenings as needed, with benefits including 401K, employee discount, and a flexible schedule.