Key Holder

Everything-But-Water; City of White Plains (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Benefits for eligible associates

Job summary

Everything But Water, located in White Plains, NY, seeks a Key Holder to partner with store management to create a customer‑centric environment and support daily operations. The role emphasizes exceptional service, brand standards, and strong selling skills in a fashion retail setting.

The ideal candidate has 2–4 years in retail, 1 year supervisory experience, and must be available nights, weekends, and holidays, with excellent communication and interpersonal abilities.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.

Responsibilities

• Work closely with Store Manager and Assistant Store Manager to support business needs and shift coverage, sometimes supervising Sales Associates.
• Consistently deliver exceptional customer service by applying the company’s selling model with confidence and knowledge.
• Maintain brand standards around cleanliness, organization, and visual presentation.

Skills

Retail sales

Supervisory experience

Customer engagement

Interpersonal skills

Availability nights/weekends/holidays

Fluent English

Job description

Position Location: The WestchesterThe Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.RESPONSIBILITIESWorks closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales AssociatesConsistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable mannerMaintain brand standards around cleanliness, organization, and visual presentation standardsDemonstrate an understanding of sales goals and align behaviors accordinglyQUALIFICATIONS2-4 years of experience in retail sales1 year of supervisory experienceAvailability must include nights, weekends, and holidaysEffective customer engagement skillsHigh level interpersonal and communication skillsPhysical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 poundsMust be 18 years of age or olderMust be fluent in English (speak, read, write)Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.Salary Range:$20.00 - $22.00STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.Everything But Water is an Equal Opportunity Employer.