Key Accounts Manager

ELGI Equipments Ltd; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

ELGi North America is seeking a Key Accounts Manager to drive business growth in the online channel and other sales activities across North America. The role requires organizing customer relationships, managing orders, and CRM administration to ensure aligned execution with business goals.

The ideal candidate has 1–2+ years of B2B industrial equipment sales, experience with CRM/ERP systems, and a proven track record of closing deals.

Qualifications

• 1–2+ years in B2B industrial sales or construction equipment.
• 1–2+ years' experience with CRM or ERP systems.
• Bachelor's degree in a relevant field.
• Track record of closing sales deals.

Responsibilities

• Act as a trusted advisor by understanding customers' needs and offering tailored ELGi solutions, while developing relationships with key decision-makers.
• Strengthen ELGi's market position by networking with channel partners and driving growth in the online channel.
• Manage the process from lead to delivery by preparing documents, coordinating meetings, and tracking progress.
• Provide feedback to management on opportunities, competition, industry trends, and market information.
• Other tasks as needed or assigned.

Skills

B2B sales

CRM experience

ERP experience

Relationship building

Negotiation

Organizational skills

Education

Bachelor's degree

Tools

Salesforce CRM

ERP systems

Job description

About Us

Established in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being "Always Better" for our customers, employees, investors, suppliers, distributors, and societies serves as the backbone for our aspiration to be the preferred compressed air partner.

Established in 2012, ELGi North America provides compressed air solutions to a variety of markets and applications throughout North America. We believe the U.S. will be a critical driver in our growth ambitions and are aggressively investing in establishing our market capabilities, expanding distribution, and building customer trust. As we approach our business goals, we aim to become the employer of choice.

About the Opportunity

The Key Accounts Manager is responsible for driving business growth for ELGi North America Compressors with a focus on the online channel along with other sales activities, which may include order processing and CRM administration. This role requires an organized, customer focused problem solver with strong relationship-building skills, and a proven track record in sales.

Essential Job Functions

• Act as a trusted advisor by understanding customers' needs and offering tailored ELGi solutions, while developing relationships with key decision-makers and stakeholders within target accounts
• Strengthen ELGi's market position by effectively networking with relevant stakeholders in channel partners (with a focus on the Online channel), fostering relationships that drive business growth and enhance brand presence in the industry.
• Manage the process from lead to delivery by preparing necessary documents, coordinating meetings, tracking progress, contributing to effective product positioning to ensure smooth execution and alignment with business objectives. Administration of SPIFF programs and out of territory notifications for E-com orders.
• Act as a liaison providing feedback to management on opportunities, competition, industry trends, and relevant market information.
• Other tasks as needed or assigned

About You

• 1-2+ years' B2B industrial / construction equipment sales
• 1-2+ years' working with any CRM or ERP system
• Bachelor's degree in relevant field
• Should have proven track record of closing sales deals
• Interest in and ability to learn systems and software (Ex. ERP and Salesforce CRM)
• Excellent networking and relationship-building skills with a personable and engaging approach
• Attention to detail
• Ability to multi-task, prioritize, and manage time effectively