Key Account Sales Operations Coordinator (FASHION)

Careers on trend; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

An established industry player in women's fashion is seeking a Key Account Sales Operations Coordinator to support their sales team. This role focuses on operational execution, ensuring smooth order processes and effective communication with retailers. You will play a crucial behind-the-scenes role, managing inquiries, tracking orders, and maintaining retailer portals. If you have a proactive mindset and a knack for organization, this entry-level position offers a fantastic opportunity to grow within a dynamic environment dedicated to enhancing brand visibility and driving sales.

Qualifications

• 2-4 years of experience in wholesale operations or sales support.
• Strong attention to detail and multitasking abilities.

Responsibilities

• Manage order follow-ups and retailer communication.
• Coordinate PO tracking and shipping updates.
• Build efficient systems for sales pipeline management.

Skills

Wholesale Operations

Sales Support

Account Coordination

Attention to Detail

Proactive Problem Solving

Job description

Key Account Sales Operations Coordinator (FASHION)

2 days ago Be among the first 25 applicants

This range is provided by Careers on trend. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

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About Us:

My client is a leading women’s fashion showroom committed to curating exceptional, on-trend brands for both major and independent retailers. Our mission is to seamlessly integrate fashion brands into the mainstream retail market, enhancing visibility and driving sales through strategic partnerships.

Role Summary:

We’re hiring a highly organized Key Account Sales Operations Coordinator to support our Sales Executive and broader sales team in managing key retail accounts. This role focuses on operational execution, not direct selling — handling backend processes, systems, and follow-ups to keep the sales cycle moving. Your job is to ensure sales inquiries are handled quickly, orders flow smoothly, and retailer needs are met without delay.

You’ll be a key partner to the Sales Executive — acting as the behind-the-scenes enabler who ensures that nothing falls through the cracks.

Key Responsibilities:

• Support the Sales Executive by managing order follow-ups, retailer communication, and process tracking related to wholesale accounts.
• Facilitate the backend setup and ongoing maintenance of retailer portals, vendor forms, and system entries.
• Track and help organize all incoming sales inquiries, ensuring timely responses by facilitating required steps, assets, or approvals.
• Coordinate PO tracking, order changes, shipping updates, and extension requests with internal and external teams.
• Build and maintain efficient systems to manage the sales pipeline, order processes, and account data.
• Assist in preparing sell-in materials, product info, and sales decks — ensuring consistency and readiness.
• Monitor retailer compliance requirements and help prevent issues like chargebacks or missed deadlines.
• Serve as a key point of contact for internal teams needing information related to wholesale orders, timelines, or requirements.

What You Bring:

• 2–4 years of experience in wholesale operations, sales support, or account coordination (CPG, fashion, or retail experience preferred).
• Strong attention to detail and ability to juggle multiple tasks effectively.
• A proactive mindset — always thinking ahead and solving problems.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Retail, Apparel and Fashion, Wholesale