Job Description
Your Mission
As the Key Account Sales Coordinator for Target and Walmart, you’ll be the engine room behind two of our most important retail accounts in North America. Your mission is to ensure flawless execution across backend systems, item setup, compliance, and cross-functional coordination. You’ll play a critical role in how we deliver, grow, and win with two of the world’s largest retailers.
Key Responsibilities
- Deliver exceptional support to Target and Walmart, ensuring compliance with operational requirements, systems, and performance standards.
- Manage and maintain supplier portals including Retail Link (Walmart), Partners Online (Target), and tools such as PCN, IMN, and Spark for item creation, quotes, documentation, and content uploads.
- Collaborate with Key Account Managers to prepare line reviews, pitch decks, and seasonal presentations aligned with retailer strategies.
- Verify pricing, lead times, pack formats, and promotions across internal and retailer systems.
- Coordinate with Design, Costing, Demand Planning, Customer Service, Logistics, and Accounting to ensure smooth product launches and order fulfillment.
- Monitor forecasts, sales, and inventory; identify issues or opportunities and suggest actions.
- Keep updated with retailer compliance standards and operational updates; implement changes promptly.
- Manage timelines for new item creation and sample delivery; ensure timely execution of reviews, promotions, and resets.
- Lead projects on initiatives like promotional tracking, system readiness, or vendor scorecard improvements.
- Support licensee or private-label assortments and align internal execution accordingly.
Experience & Qualifications
Experience:
- 5–10 years in sales coordination or operational support, managing Target and/or Walmart accounts.
- Experience with FMCG, homewares, or Big Box retailers.
- Knowledge of Retail Link, Partners Online, PCN, IMN, and Spark.
- Experience in wholesale, consumer products, or homewares supporting major retail accounts.
- Hands-on with ERP systems.
- Comfort with AI workflows, data analysis, CRM, and presentations.
Skills:
- Ownership mentality — act like a business operator.
- Proactive, resourceful, and results-driven.
- Strong operational and commercial understanding.
- Advanced MS Office skills; Power BI familiarity is a plus.
- Attention to detail, organization, and multitasking skills.
- Excellent communication and interpersonal skills.
- Self-motivated with a proactive approach.
- Ability to lead meetings and manage retail timelines.
- Team player with a culture of ownership and agility.
Compensation
We offer a competitive salary package, aligned with experience and performance, with opportunities to work within a high-performance global business with direct access to decision-makers.
Company Description
Journe Brands is a fast-growing, design-led manufacturer of innovative houseware products, supplying major retailers worldwide. We focus on speed, quality, and a robust supply chain. We value speed, execution, and ownership, encouraging our team to lead, solve, and act with purpose. We operate in a lean, flat structure where every voice matters. Join us if you thrive in a high-accountability, low-politics environment.