Key Account Relations & Logistics Specialist

C & F Enterprises, Inc.; Newport News (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

C & F Enterprises, Inc. is seeking an Account/Customer Relations candidate in Newport News, VA to optimize key account relationships and manage logistics for major national retailers.

You will promote core values and excellent customer service while maintaining strong internal and external relationships. Responsibilities include processing orders, inventory management, coordinating product orders with the Importing department, and collaborating with sales teams to grow business.

Qualifications

• Exceptional customer service capabilities.
• Excellent Excel proficiency.
• Strong written and verbal communication skills.
• Knowledge in home fashions, gifts, textiles or retail industries.

Responsibilities

• Establishs and maintains strong relationships with customers by providing support, information, and guidance; taking care of customer needs.
• Processes orders, managing inventory for key account customers.
• Coordinates product ordering with Importing department.
• Partners with external sales representatives and internal sales management team to promote and develop business.
• Utilizes computing skills and knowledge base to work with multiple computer systems.
• Maintains knowledge of industry trends, market activities, and competitors.
• Supports maintaining a safe working environment and promotes safe work habits.

Skills

Customer service

Excel

Communication

Analytical thinking

Time management

Retail knowledge

Tools

Microsoft Office

Job description

C & F Enterprises, Inc. is seeking an Account/Customer Relations candidate in Newport News, VA to optimize key account relationships and manage logistics for major national retailers.

You will promote core values and excellent customer service while maintaining strong internal and external relationships. Responsibilities include processing orders, inventory management, coordinating product orders with the Importing department, and collaborating with sales teams to grow business.