Key Account Mobilization & Culinary Standards

Iss-Facility-Services; Omaha (NE); On-site; USD 120,000 - 135,000; Full time

Job summary

ISS Facility Services / Guckenheimer is seeking a Key Account Mobilization & Culinary Standards Manager to lead culinary standards and operational excellence across campuses. You will train staff, drive opening processes, and oversee QA while supporting multiple accounts with national travel.

The role requires strong leadership in high-volume environments and a commitment to safety and quality. Travel up to 50% will be needed, with emphasis on initiating new openings and maintaining

Qualifications

• Culinary degree required.
• 5+ years of executive chef/operational experience in corporate dining or high-volume food service.
• Proficient in Microsoft Office, Smartsheets and Google Docs.
• ServSafe Manager Certification required.
• Excellent written and verbal communication; strong presentation skills.

Responsibilities

• Support opening of new locations from planning to execution and follow-up.
• Manage startup tools and training content for new openings; oversee culinary leadership and QA processes.
• Lead training, mentorship, and standardization of ISS Guckenheimer culinary standards across accounts.
• Audit, report, and counsel teams on standards; manage budgets for openings.
• Coordinate operations and project schedules; ensure food safety and client satisfaction.

Skills

Culinary leadership

Microsoft Office

Smartsheets

Google Docs

ServSafe Manager Certified

Excellent communication

Organizational skills

Team leadership

Travel readiness

Education

Culinary degree

Tools

Smartsheets

Microsoft Office

Google Docs

Job description

Key Account Mobilization & Culinary Standards ManagerPosition Summary:Corporate Mobilization Managers for a large Guckenheimer client in the technology space with various locations around the continental United States. This role reports directly to the Senior Director of Business Excellence in support of the Operations. This role supports the planning and managing of new campus start ups and transitions along with standards setting.This position works in conjunction with the Mobilization team to understand the scope of all designs, drive efficiency in programming, coordinate opening processes, execute opening processes, develop new solutions for food delivery and support equipment and merchandising efforts. They are responsible for providing culinary leadership and operational support across multiple ISS Guckenheimer accounts as needed. To ensure consistency in operations, this role is to actively drive the implementation of ISS Guckenheimer culinary standards and operational best practices by delivering hands-on training and mentorship to staff.This position will also lead the QA process to ensure standards and excellence in operations for a hospitality driven culinary program. They will support special projects and long term relief efforts delivering hands-on training and mentorship to staff.This position requires flexibility, national travel, and the ability to quickly adapt to new teams and kitchen environments.Primary ResponsibilitiesSuccessfully support the opening of new locations from planning to execution and follow upManage start up tools including training and development content for new start upsCulinary leadership, mentoring, training and QASupporting food and workplace safety standards when on siteMaintain and set up of company food production software, purchasing and inventory programs. Oversee Opening BudgetsLiaison for coordination of operations and project schedules and timelinesAudit, report, train and council teams on standardsAdditional Areas of ResponsibilityOwnership of functional tools and programs that support operations and unit startup such as smallwares, uniforms, marketingSupport for sites with culinary training and development, standards, menu management softwareManage Smartsheet Process for openingsActivation of various project implementations and pilot workSuccess CriteriaMaintain operational continuity during chef vacanciesEnsure food safety and audit complianceMaintain client satisfaction while following ISS Guckenheimer culinary standardsEssential Skills and Experience:Culinary degree5+ years related Executive Chef operational experienceProficient in Microsoft Office, Smartsheets and Google DocsServSafe Manager CertifiedCorporate dining or high‑volume food service experienceExcellent communication and presentation skills – written and verbalDemonstrated organizational skillsExperience leading and influencing teams with direct supervisory/management skills and team buildingProven background in activating and executing operational initiativesAbility to thrive in a fast-paced, ambiguous, and dynamic environmentOut-of-the-box fresh thinker with the ability to execute a plan within brand guidelinesAbility to travel to support training, openings, and ongoing engagement supportPassion for Food!Physical Demands and Work Environment:Must be able to lift a minimum of 25#.Employees must be able to work on their feet 7.5 hours per day excluding breaks.Travel will be required depending on operational needs and location (30-50%)Employees must work under pressure and time deadlines during peak periods. HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $120000.00 per year - $135000.00 per year. Final compensation will be determined based on experience and skills and may vary from the abovementioned range.To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to influence the market positively wherever we operate.