Key Account Manager (Water Industry)

Omega Plc; United States; Remote; USD 87,000 - 120,000; Full time

Benefits offered by this job

Company car or car allowance

Private healthcare

Enhanced pension scheme

Life assurance

Flexible and remote working

Ongoing training and professional dev.

Career progression opportunities

Generous holiday allowance

Job summary

Omega Plc is seeking an experienced Key Account Manager to drive strategic partnerships across the UK water sector. You will own key framework agreements, manage senior stakeholder relationships, and lead bids to secure long-term revenue growth.

Remote-based with responsibilities across the South of England, you will collaborate with sales, engineering and delivery teams to tailor solutions, monitor performance, and forecast opportunities.

Qualifications

• Proven experience managing key accounts and frameworks within the water utilities sector.
• Strong stakeholder management and negotiation capabilities.
• Track record in growing customer accounts and driving business development.

Responsibilities

• Take ownership of key water industry framework agreements and act as the primary contact for customers.
• Develop and implement strategic account plans to maximise framework utilisation and revenue growth.
• Build relationships with senior stakeholders across water providers, engineering consultancies, contractors, and internal teams.
• Identify upcoming AMP projects and investment opportunities to position the business for future work.
• Collaborate with sales, engineering, project management and service teams to tailor technical and commercial solutions.
• Lead customer meetings, framework reviews, and business development activities to ensure high customer satisfaction.
• Monitor framework performance, sales pipeline and project progress; provide regular forecasts to senior management.
• Support bid and tender activities including reviewing specifications and contributing to proposals.
• Influence opportunities from early engagement to contract award and delivery.
• Maintain understanding of market trends, regulatory developments, and UK water sector investment programs.
• Coordinate with delivery teams to fulfill sales commitments and customer expectations.
• Represent the business at industry events and customer forums to build partnerships.
• Drive continuous improvement within frameworks and identify value-added services.

Skills

Key account management

Stakeholder management

Business development

Water sector experience

Contract negotiations

Strategic planning

Education

Electrical Engineering degree

Job description

Responsibilities

• Take ownership of key water industry framework agreements, acting as the primary point of contact for customers and ensuring strong, long-term partnerships are maintained.
• Develop and implement strategic account plans to maximise framework utilisation, increase revenue, and identify opportunities for sustainable business growth.
• Build relationships with senior stakeholders across water utility companies, engineering consultancies, contractors, and internal delivery teams.
• Identify upcoming AMP programme projects, capital investment plans, and infrastructure opportunities, positioning the business to secure future work.
• Work closely with sales, engineering, project management, and service teams to develop tailored technical and commercial solutions that meet customer requirements.
• Lead customer meetings, framework reviews, presentations, and business development activities, ensuring a high level of customer satisfaction.
• Monitor framework performance, sales pipeline activity, and project progress, providing regular updates and forecasts to senior management.
• Support bid and tender activities, including reviewing specifications, contributing to commercial proposals, and helping secure new framework positions.
• Influence project opportunities from early engagement through to contract award and successful delivery.
• Maintain a strong understanding of market trends, regulatory developments, and investment programmes across the UK water sector.
• Collaborate with operational and project delivery teams to ensure commitments made during the sales process are successfully fulfilled.
• Represent the business at industry events, networking functions, customer workshops, and water sector forums.
• Drive continuous improvement initiatives within existing frameworks, identifying opportunities to expand service offerings and deliver additional value to customers.
• Ensure all customer interactions and commercial activities are carried out in line with contractual requirements, industry standards, and business objectives.

An excellent opportunity for an experienced Key Account Manager to join a growing business operating within the UK water sector. This role is ideally suited to someone with a strong electrical engineering background who has experience managing customer relationships, framework agreements, and business growth opportunities within the water utilities market.

Working remotely across the South of England, you'll be responsible for developing strategic partnerships with major water providers, identifying new opportunities, and ensuring customers receive industry-leading technical and commercial support. Previous experience working directly with water utility companies or managing water industry frameworks is highly desirable.

Qualifications

• HNC, HND, Degree or equivalent qualification in Electrical Engineering or a related discipline.
• Proven experience managing key accounts, frameworks, or customer relationships within the water utilities sector.
• Strong understanding of electrical systems, automation, controls, or industrial infrastructure projects.
• Experience working directly with UK water providers, contractors, or engineering consultancies.
• Demonstrable business development and commercial experience with a track record of growing customer accounts.
• Excellent stakeholder management, communication, and negotiation skills.
• Ability to identify and convert strategic opportunities into long-term business growth.
• Experience working with multidisciplinary engineering and project delivery teams.
• Full UK Driving Licence.
• Knowledge of AMP programmes and water industry procurement processes would be highly advantageous.

Benefits

• Competitive salary dependent on experience.
• Annual performance bonus.
• Company car or car allowance.
• Private healthcare.
• Enhanced pension scheme.
• Life assurance.
• Flexible and remote working arrangements.
• Ongoing training and professional development.
• Career progression opportunities within a growing business.
• Generous holiday allowance plus bank holidays.
• Opportunity to work on major UK water infrastructure and investment programmes.