Key Account Manager, Pulp & Paper (Minnesota)

Solenis; Duluth (MN); On-site; USD 81,000 - 118,000; Full time

Benefits offered by this job

Relocation assistance

Company-provided vehicle

Laptop

Mobile phone

401(k) plan

Incentive compensation

Job summary

Solenis is seeking a driven Key Account Manager to oversee a large paper account in Minnesota. This role targets a technical sales professional who builds strong customer relationships and delivers value-added solutions to drive growth in industrial water treatment.

The ideal candidate brings 10+ years in manufacturing or equipment, a paper-industry background, and the ability to solve complex problems while managing stakeholder relations. Relocation and field flexibility may be required.

Qualifications

• Bachelor’s degree in a science, engineering, or other technical discipline; equivalent experience may be considered.
• 10+ years of relevant manufacturing or equipment experience preferred.
• Sales success in the paper industry with strong pulp and paper background.
• Ability to solve complex and non-routine technical problems.
• Strong customer relationship and stakeholder management skills.
• Knowledge of industrial processes and customer operations; quick learner of industry applications.

Responsibilities

• Maintain regular communication with sales management to inform on account activity.
• Complete weekly reporting and manage inventory for visibility and accountability.
• Perform onsite testing to verify safety and effectiveness of treatment programs.
• Proactively address customer issues and implement corrective actions with teams.
• Analyze data to evaluate program performance and drive improvements.
• Partner with plant/process owners to lead ongoing process improvements.

Skills

Customer relationship management

Problem solving

Industrial processes knowledge

Strong communication

Field-based sales experience

Education

Bachelor’s degree in science, engineering, or other technical discipline

Tools

Microsoft Office (Word, Excel, PowerPoint)

Laboratory testing equipment

Pumps

Pipefitting

Electrical systems

Job description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

Location: Based in International Falls, MN

Solenis is seeking a driven and experienced Key Account Manager to oversee a large paper account in Minnesota. This role is ideal for a technical sales professional who thrives on building strong customer relationships, delivering value-added solutions, and driving business growth in industrial water treatment.

What You'll Do

• Maintain regular communication with sales management to keep stakeholders informed on account activity
• Complete weekly reporting and manage inventory to ensure visibility and accountability
• Perform onsite testing to verify safety and effectiveness of treatment programs
• Proactively address customer issues, collaborating with sales and customer teams to implement corrective actions
• Analyze data to evaluate program performance and drive continuous improvement decisions
• Partner with plant/process owners to lead and implement ongoing process improvements in a manufacturing environment

What You'll Bring

• Bachelor’s degree in a science, engineering, or other technical discipline. Equivalent experience may be considered, including 10+ years of relevant manufacturing or equipment experience.
• Ideal candidate would have documented sales success in the paper industry, along with strong background in pulp and paper industry.
• Ability to solve complex and non- routine technical problems.
• Strong customer relationship and stakeholder management skills.
• Knowledge of industrial processes and customer operations, or the ability to quickly learn industry-specific applications and technologies.
• Results-driven mindset with a proactive approach to problem-solving.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Valid driver’s license with a satisfactory driving record.
• Must reside within approximately 45 minutes of International Falls, MN
• Experience with laboratory testing, pumps, pipefitting, and electrical systems preferred.
• Willingness to participate in an on-call weekend rotation

Perks

• Ongoing professional development and career growth opportunities.
• Competitive paid time off program, including vacation, sick leave, and floating holidays.
• Competitive base salary, incentive compensation plan, and annual merit increases.
• 401(k) plan with company matching contributions.
• Relocation assistance available.
• Company-provided vehicle, laptop, and mobile phone.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affir? All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [e-mail]

The expected compensation range for this position is between $80,730.00 and $118,404.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.