Key Account Manager, Pulp & Paper (Minnesota)

Solenis LLC; International Falls (MN); On-site; USD 81,000 - 118,000; Full time

Benefits offered by this job

Professional development

PTO & holidays

401(k) plan

Relocation assistance

Company vehicle

Laptop

Mobile phone

Job summary

Solenis LLC is seeking a driven Key Account Manager to oversee a large paper account in Minnesota. Based near International Falls, MN, you will build strong customer relationships and deliver value-added solutions in industrial water treatment.

You will manage on-site testing, collaborate across teams, and lead process improvements in a manufacturing setting, while leveraging a strong technical background and sales success in the paper industry.

Qualifications

• Bachelor's degree in a science, engineering, or technical discipline.
• Equivalent experience may be considered, including 10+ years of relevant manufacturing or equipment experience.
• Sales experience in the paper industry is highly desirable.
• Strong customer relationships and stakeholder management skills.
• Ability to solve complex technical problems.

Responsibilities

• Maintain regular communication with sales management and stakeholders.
• Complete weekly reporting and manage inventory for visibility and accountability.
• Perform on-site testing to verify safety and effectiveness of treatment programs.
• Address customer issues and collaborate with sales and customer teams to implement corrective actions.
• Analyze data to evaluate program performance and drive improvements.
• Lead and implement process improvements with plant/process owners.

Skills

Sales experience in paper industry

Customer relationship management

Problem solving

Project management

Proficiency in MS Office

Education

Bachelor's degree in science/engineering/technical discipline

Tools

Microsoft Office

Job description

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Location: Based in International Falls, MN

Solenis is seeking a driven and experienced Key Account Manager to oversee a large paper account in Minnesota. This role is ideal for a technical sales professional who thrives on building strong customer relationships, delivering value-added solutions, and driving business growth in industrial water treatment.

What You'll Do

• Maintain regular communication with sales management to keep stakeholders informed on account activity

• Complete weekly reporting and manage inventory to ensure visibility and accountability

• Perform on-site testing to verify safety and effectiveness of treatment programs

• Proactively address customer issues, collaborating with sales and customer teams to implement corrective actions

• Analyze data to evaluate program performance and drive continuous improvement decisions

• Partner with plant/process owners to lead and implement ongoing process improvements in a manufacturing environment

What You'll Bring

• Bachelor's degree in a science, engineering, or other technical discipline. Equivalent experience may be considered, including 10+ years of relevant manufacturing or equipment experience.

• Ideal candidate would have documented sales success in the paper industry, along with strong background in pulp and paper industry.

• Ability to solve complex and non-routine technical problems.

• Strong customer relationship and stakeholder management skills.

• Knowledge of industrial processes and customer operations, or the ability to quickly learn industry-specific applications and technologies.

• Results-driven mindset with a proactive approach to problem-solving.

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Valid driver's license with a satisfactory driving record.

• Must reside within approximately 45 minutes of International Falls, MN

• Experience with laboratory testing, pumps, pipefitting, and electrical systems preferred.

• Willingness to participate in an on-call weekend rotation

Perks

• Ongoing professional development and career growth opportunities.

• Competitive paid time off program, including vacation, sick leave, and floating holidays.

• Competitive base salary, incentive compensation plan, and annual merit increases.

• 401(k) plan with company matching contributions.

• Relocation assistance available.

• Company-provided vehicle, laptop, and mobile phone.

#LI-DS1

#LI-Onsite

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affimative Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The expected compensation range for this position is between $80,730.00 and $118,404.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.