Key Account Manager - North America

DSJ Global; Kenosha (WI); On-site; USD 80,000 - 90,000; Full time

Job summary

DSJ Global is seeking a results-driven Key Account Manager to drive strategic growth across North America in a leading industrial manufacturing and food processing equipment environment. You will manage key customer relationships, win new opportunities, and lead complex capital equipment projects from discovery to implementation.

The role requires a consultative selling approach, strong technical aptitude, and the ability to engage engineering, operations, procurement, and executive leadership

Qualifications

• Bachelor's degree preferred or equivalent professional experience
• Experience selling capital equipment, industrial machinery, processing equipment, or production systems
• Proven experience managing complex sales cycles involving multiple stakeholders and capital budget approval processes
• Demonstrated success managing and growing strategic key accounts
• Experience developing new business while expanding existing customer relationships

Responsibilities

• Managing and growing a portfolio of strategic accounts throughout the United States and Canada
• Leading complex capital equipment sales opportunities from discovery through implementation
• Building and executing strategic account plans to drive revenue growth and increase share of wallet
• Developing relationships with Plant Managers, Engineering Leaders, Operations Teams, Procurement, and Executive stakeholders
• Collaborating with Engineering, Operations, and Service teams to develop customized solutions for customers
• Conducting customer needs assessments and translating operational challenges into equipment recommendations
• Presenting proposals, business cases, ROI analyses, and technical solutions to customer leadership teams
• Negotiating commercial agreements and managing long-term customer partnerships
• Maintaining accurate pipeline forecasting, account planning, and opportunity management through Salesforce CRM
• Traveling throughout North America to support customer meetings, site visits, and business development activities

Skills

Key account management

Sales strategy

Consultative selling

Stakeholder engagement

CRM Salesforce

Negotiation

Education

Bachelor's degree preferred

Tools

Salesforce

Job description

Compensation: $80,000 - $90,000 + Commission

Company Summary:

A leading manufacturer of industrial processing and production equipment is seeking a Key Account Manager to support strategic account growth and business development across North America. This individual will be responsible for managing key customer relationships, developing new business opportunities, and leading complex capital equipment sales projects within food processing and industrial manufacturing environments. The position requires a consultative sales approach, strong technical aptitude, and the ability to engage stakeholders across engineering, operations, procurement, and executive leadership teams.

The Key Account Manager will be responsible for:

• Managing and growing a portfolio of strategic accounts throughout the United States and Canada
• Identifying and developing new business opportunities while expanding existing customer relationships
• Leading complex capital equipment sales opportunities from discovery through implementation
• Building and executing strategic account plans to drive revenue growth and increase share of wallet
• Developing relationships with Plant Managers, Engineering Leaders, Operations Teams, Procurement, and Executive stakeholders
• Collaborating with Engineering, Operations, and Service teams to develop customized solutions for customers
• Conducting customer needs assessments and translating operational challenges into equipment recommendations
• Presenting proposals, business cases, ROI analyses, and technical solutions to customer leadership teams
• Negotiating commercial agreements and managing long-term customer partnerships
• Maintaining accurate pipeline forecasting, account planning, and opportunity management through Salesforce CRM
• Traveling throughout North America to support customer meetings, site visits, and business development activities

The Key Account Manager should have the following qualifications:

• Bachelor's degree preferred or equivalent professional experience
• Experience selling capital equipment, industrial machinery, processing equipment, or production systems
• Proven experience managing complex sales cycles involving multiple stakeholders and capital budget approval processes
• Demonstrated success managing and growing strategic key accounts
• Experience developing new business while expanding existing customer relationships
• Strong consultative selling and solution-selling capabilities
• Ability to engage both technical and executive-level stakeholders
• Experience presenting ROI-driven business cases and commercial proposals
• Strong CRM and pipeline management experience, preferably within Salesforce
• Valid driver's license and passport with the ability to travel throughout the U.S. and Canada
• Ability to work on-site in Kenosha, WI and travel approximately 50% across North America

Preferred Qualifications:

• Experience selling equipment directly into food processing or food manufacturing environments
• Experience with packaging machinery, filling and capping systems, labeling equipment, processing lines, conveying systems, or other industrial production equipment
• Background supporting dairy, meat, poultry, bakery, snack food, beverage, or prepared food manufacturers
• Experience working with Engineering, Maintenance, Operations, R&D, or Production teams during the sales process
• Demonstrated success growing named strategic accounts through cross-selling, upselling, and long-term account development
• Experience selling capital projects valued at $100K+ with extended sales cycles

This opportunity is ideal for a true hunter/farmer hybrid who enjoys both winning new business and developing long-term strategic customer partnerships within industrial manufacturing and food processing markets.