Key Account Manager - Global

Orise; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Orise seeks an experienced Key Account Manager to drive strategic relationships and growth within the data centre sector. You will own senior customer interfaces globally, representing the full Orise value proposition and delivering tailored infrastructure solutions aligned with customer plans.

You will lead complex offers, negotiate contracts, and coordinate with CoEs, operations, and regional teams to achieve revenue growth and high customer satisfaction.

Qualifications

• 10+ years experience in KAM within data centre industry or solution selling.
• Strong technical understanding of data centre infrastructure solutions.
• Experience managing large strategic accounts across multiple countries or regions.
• Ability to position offerings at technical and executive levels.
• Proven negotiation, stakeholder management and leadership skills.

Responsibilities

• Own and develop long-term strategic relationships with assigned key accounts in APAC region.
• Represent end-to-end Orise value proposition and drive revenue growth.
• Shape and convert new business opportunities with customised infra solutions.
• Lead development of complex offers including commercial proposals and negotiations.
• Drive order intake, turnover, and gross margin for assigned accounts.
• Collaborate with local account teams, operations, and CoEs for consistent execution.
• Apply ABM to deepen engagement and market penetration.
• Provide customer insights and market intelligence to support go-to-market initiatives.
• Ensure compliance with EHS and safety requirements.

Skills

Key Account Management

Data centre infra

Multi-country accounts

Sales analytics

Negotiation & stakeholders

Executive communication

Cross-functional collaboration

ABM methodologies

Travel APAC

Job description

Orise is seeking an experienced Key Account Manager to join our Go‑To‑Market organisation. You will be responsible for developing and growing strategic customer relationships, identifying new opportunities, and representing the full Orise value proposition. This role is ideal for someone who combines commercial strength with a strong understanding of complex customer needs.

As a Key Account Manager (KAM), you will be globally responsible for one or more strategic customers within our data centre business across the globe. You will own senior customer relationships, represent the full Orise value proposition, and drive sustainable revenue growth by delivering tailored data centre infrastructure solutions aligned with customer short-, medium-, and long-term strategies.

This role combines strategic account ownership, solution-led selling, and cross-functional leadership, working closely with Centres of Excellence (CoEs), operations, and regional teams to support complex, multi-country data centre environments.

How you’ll drive impact:

As a Key Account Manager, you will:

• Own and develop long-term strategic relationships with assigned key accounts across the APAC region, acting as the primary commercial and strategic interface.
• Represent the end-to-end Orise data centre value proposition, including services and solutions supporting critical infrastructure environments.
• Develop a deep understanding of customer data centre strategies, operational models, and infrastructure requirements, including capacity growth, availability, resilience, and lifecycle planning.
• Identify, shape, and convert new business opportunities by proposing customised data centre infrastructure solutions in collaboration with operational management and CoEs.
• Lead and coordinate the development of complex offers, including commercial proposals and contract negotiations, ensuring alignment with customer expectations and Orise strategy.
• Drive order intake, turnover, and gross margin performance for assigned accounts, with accountability for overall commercial results.
• Collaborate closely with local account teams, operations, marketing, and other internal stakeholders to ensure consistent execution and customer satisfaction across APAC.
• Apply Account-Based Marketing (ABM) methods to deepen customer engagement, improve market penetration, and drive continuous account growth.
• Actively contribute customer insights, market intelligence, and competitive feedback to support regional and global go‑to‑market initiatives.
• Ensure full compliance with EHS instructions and customer safety requirements, proactively reporting unsafe situations, incidents, and near misses.

What you bring:

We’re looking for someone who has a minimum of 10 years experience in Key Account Management within the data centre industry, or solution selling, ideally in combination with:

• Strong technical understanding of data centre infrastructure solutions and services, with the ability to position complex offerings at both technical and executive levels.
• Proven experience managing large, strategic customer accounts across multiple countries or regions.
• Solid understanding of standard sales and commercial analyses, including margin, pipeline, and forecasting.
• Excellent negotiation, stakeholder management, and leadership skills, with the ability to influence both customers and internal teams.
• Exceptional communication and customer service skills, internally and externally.
• Demonstrated experience working effectively with Centres of Excellence (CoEs) and cross-functional teams.
• Full knowledge and practical application of Account-Based Marketing (ABM) methodologies.
• Willingness and flexibility to travel regularly across APAC

Who is Orise?

Orise (Process Automation Solutions) is one of the leading manufacturer‑independent suppliers of complete automation solutions for the process and manufacturing industries. The company currently employs more than1,400 people with a global presence in Europe, the Americas, and Asia. Our operational activities focus on the design of process control systems and their vertical integration into the overall business process. We offer complete services from the concept to commissioning, from the field level through process control level to corporate management level. Process Automation Solutions is a company of ATS Automation Tooling Systems Inc.

Do you have any questions regarding your application at Orise?

Check our website to get further information on our company: www.pa-ats.com

All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.