Key Account Manager-Commercial Interiors

Ascendo Resources; Melbourne (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Ascendo Resources is seeking an experienced Key Account Manager in Melbourne, FL to manage major corporate accounts and coordinate workplace interior projects from request through installation.

Focused on developing existing client relationships, you will coordinate internal teams and deliver successful workplace projects for enterprise customers.

Qualifications

• Experience managing client relationships in a project-based environment.
• Strong project coordination or project management experience.
• Experience working with corporate or enterprise customers.
• Ability to manage multiple projects and competing deadlines.
• Strong customer-facing communication and relationship-management skills.
• Excellent organization, follow-through, and problem-solving abilities.

Responsibilities

• Manage and grow relationships with key enterprise and corporate accounts.
• Serve as the primary point of contact for assigned customers.
• Coordinate workplace and commercial furniture projects from initial request through installation and closeout.
• Partner with design, project management, procurement, installation, and customer experience teams.
• Manage multiple projects, customer locations, deadlines, and priorities simultaneously.
• Track specifications, orders, schedules, budgets, installations, and project milestones.
• Provide proactive communication and project updates to customers.
• Coordinate furniture moves, reconfigurations, installations, repairs, and warranty requests.
• Identify project issues and work across teams to resolve them.
• Lead customer meetings, account reviews, and project status discussions.
• Coordinate punch lists, documentation, warranties, and final project closeout.
• Maintain accurate account and project information within CRM and project-tracking systems.

Skills

Relationship management

Project coordination

Enterprise accounts

Multi-project management

Customer communication

Organization

Tools

CRM

Project tracking systems

Job description

Location: Melbourne, FL | Onsite

We are seeking an experienced Key Account Manager to manage major corporate accounts and coordinate commercial furniture and workplace interior projects from initial request through final installation.

This is not a traditional hunter/new-business sales role. The focus is on developing existing client relationships, understanding customer needs, and coordinating the internal teams responsible for delivering successful workplace projects.

This opportunity is particularly well suited for someone with experience in commercial furniture, contract furniture, workplace interiors, facilities, corporate real estate, interior design, or another project-driven client environment.

What You'll Do

• Manage and grow relationships with key enterprise and corporate accounts


• Serve as the primary point of contact for assigned customers


• Coordinate workplace and commercial furniture projects from initial request through installation and closeout


• Partner with design, project management, procurement, installation, and customer experience teams


• Manage multiple projects, customer locations, deadlines, and priorities simultaneously


• Track specifications, orders, schedules, budgets, installations, and project milestones


• Provide proactive communication and project updates to customers


• Coordinate furniture moves, reconfigurations, installations, repairs, and warranty requests


• Identify project issues and work across teams to resolve them


• Lead customer meetings, account reviews, and project status discussions


• Coordinate punch lists, documentation, warranties, and final project closeout


• Maintain accurate account and project information within CRM and project-tracking systems

What We're Looking For

• Experience managing client relationships in a project-based environment


• Strong project coordination or project management experience


• Experience working with corporate or enterprise customers


• Ability to manage multiple projects and competing deadlines


• Strong customer-facing communication and relationship-management skills


• Excellent organization, follow-through, and problem-solving abilities

Commercial furniture or workplace interiors experience is strongly preferred, including experience with:

• Contract or office furniture dealerships


• Commercial interiors


• Workplace solutions


• Facilities or workplace management


• Commercial construction

Ideal Background

We would especially like to speak with professionals currently working as a:

Experience with a commercial furniture dealer, workplace interiors company, or major furniture manufacturer/dealer network would be particularly valuable.

Why Consider This Opportunity?

This role offers the opportunity to manage important, long-term customer relationships while remaining closely involved in the execution of workplace projects.

If you enjoy being the person clients rely on to solve problems, coordinate teams, keep projects moving, and deliver a strong customer experience, this could be an excellent next step.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law