Account Manager

Workscapes, Inc.; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Workscapes, Inc. in Jacksonville, FL, seeks an Account Manager to drive design services sales, manage client relationships, and coordinate with designers to deliver tailored furniture and interior design solutions.

This role requires 3+ years of B2B sales, a bachelor’s degree in business or design, and strong MS Office and CRM skills. Candidates should be highly communicative, goal‑oriented, and able to travel for client visits.

Qualifications

• Minimum three years' successful B2B sales experience, preferably in designing furniture or related industry.
• Bachelor's Degree in business or design.

Responsibilities

• Client relationship management: Building and maintaining relationships with clients and understanding design needs.
• Sales: Generating sales leads and converting them into design projects and meeting targets.
• Project management: Overseeing design projects from start to finish with designers and clients.
• Proposal development: Creating proposals and presentations for clients and tailoring design solutions.
• Negotiation: Negotiating contracts and terms to align with company goals.
• Collaboration: Working with designers and team members to ensure project success.
• Market research: Identifying new business opportunities and staying aware of industry trends.
• Reporting: Tracking sales activities and reporting performance to management.
• Professional development: Keeping up with design trends and improving sales skills.
• Design consultation: Providing design consultation to help clients understand processes and options.

Skills

Client relationship management

Negotiation

Interpersonal skills

Education

Bachelor's Degree in business or design

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

CRM software

Job description

We are a leading commercial interior design and solutions partner specializing in office furniture, flooring, modular walls, and acoustical products. With five locations across Florida and a dynamic team of talented, driven professionals, we are known for delivering exceptional environments and an unmatched client experience. Our people‑first culture is the foundation of everything we do, and our core values-passionate, adaptable, dedicated, coachable, and dependable-guide how we show up for our clients and for each other every day. As we continue to expand our capabilities, we are excited to welcome an Account Manager to our team!

Position Summary:

An Account Manager is a sales professional who specializes in selling design services, such as graphic design, web design, or interior design, to clients. They are responsible for identifying potential clients, understanding their design needs, and presenting them with tailored solutions. Account Managers work closely with designers and clients to ensure that projects are completed successfully and meet client expectations.

Essential functions of the position:

• Client Relationship Management: Building and maintaining relationships with clients. Understanding their design needs and requirements.
• Sales: Generating sales leads and converting them into design projects. Meeting or exceeding sales targets and quotas.
• Project Management: Overseeing design projects from start to finish. Coordinating with designers and clients to ensure that projects are completed on time and within budget.
• Proposal Development: Creating proposals and presentations for clients. Customizing design solutions to meet client needs.
• Negotiation: Negotiating contracts and terms with clients. Ensuring that agreements are mutually beneficial and in line with company objectives.
• Collaboration: Working closely with designers and other team members to ensure that design projects are executed successfully.
• Market Research: Conducting market research to identify potential clients and new business opportunities. Staying informed about industry trends and competitors.
• Reporting: Tracking sales activities and reporting on sales performance. Providing regular updates to management.
• Professional Development: Staying informed about design trends and best practices. Continuously improving sales skills and knowledge.
• Design Consultation: Providing design consultation to clients. Helping them understand the design process and options available to them.

Secondary Functions of the position:

• Ability to operate and lead under our core values and Guiding Principles:
  • Passionate
  • Adaptable
  • Dedicated
  • Coachable
  • Dependable

Supervisory Responsibilities:

• N/A

Travel Responsibilities:

• Regular travel as needed for client visits.

Required Education and Experience:

• Minimum three years' successful business-to-business sales experience, preferably in Designing furniture or a related industry.
• Bachelor's Degree in business or design

Required Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint; familiarity with client relationship management software.
• Strong communication, negotiation, and interpersonal skills,
• Prefer a solid understanding of design principles and processes.

Physical Requirements and Working Conditions:

Working conditions are normal for an office environment. Must be able to operate computer for most of workday with appropriate rest periods.