Key Account Manager, Bakery Ingredients

Combined Selection Group Ltd; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Combined Selection Group Ltd is seeking an experienced Sales Account Manager to grow and manage a portfolio of manufacturing and ingredients customers. You will serve as the primary liaison across operations, R&D, and finance to deliver solutions and drive profitability.

Responsibilities include maintaining strong client relationships, presenting proposals, negotiating contracts, and supporting strategic planning.

Qualifications

• Bachelor's degree in Business, Marketing, Food Science, or related field preferred.
• 3-5 years of experience in sales or account management.
• Proven ability to develop and maintain strong customer relationships.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Responsibilities

• Manage a portfolio of key customer accounts, providing ongoing support and proactive service.
• Develop strong, long-term relationships with clients, understanding their business needs and challenges.
• Serve as the main liaison between customers and internal departments (production, quality, logistics, and finance).
• Conduct regular check-ins and business reviews with customers to ensure satisfaction and retention.
• Handle pricing updates, order status, and product inquiries in a professional and timely manner.
• Identify and pursue new business opportunities within target markets.
• Prepare and deliver sales presentations, product proposals, and pricing quotes.
• Negotiate contracts, pricing, and terms to achieve company sales and margin goals.
• Collaborate with R&D to support new product development and custom formulations based on customer needs.
• Maintain a strong pipeline of prospective accounts and follow up to close deals.
• Achieve assigned sales targets, revenue goals, and account objectives.
• Analyze customer sales data, trends, and market conditions to support strategic decision-making.
• Provide regular sales forecasts and activity reports to management.
• Participate in trade shows, customer visits, and industry events to promote company products and brand visibility.
• Work with Operations and Supply Chain to ensure accurate order fulfillment and delivery schedules.
• Partner with Finance and Accounting to monitor credit limits, collections, and payment terms.
• Support Marketing in developing customer-specific materials, promotions, and campaigns.

Skills

Client relationships

Communication

Negotiation

Presentation

Analytical thinking

Organizational skills

CRM proficiency

Salesforce

HubSpot

Microsoft Office

Education

Bachelor's degree in Business/Marketing/Food Science or related field

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Combined Selection Group Ltd is seeking an experienced Sales Account Manager to grow and manage a portfolio of manufacturing and ingredients customers. You will serve as the primary liaison across operations, R&D, and finance to deliver solutions and drive profitability.

Responsibilities include maintaining strong client relationships, presenting proposals, negotiating contracts, and supporting strategic planning.