Key Account Manager - Automotive Mechatronics

GHSP; Novi (MI); Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

GHSP is seeking a Key Account Manager for Automotive Mechatronics in a hybrid role based in Novi, MI or Holland, MI. You will own strategic customer relationships, shape account strategy, negotiate deals, and guide programs from quote to launch across GHSP technologies.

You will work with Engineering, Program Management, Customer Service, Quality, and leadership to influence price, strategy, and growth, turning customer needs into action and delivering long-term partnerships.

Qualifications

• Bachelor's degree required; engineering field preferred.
• 7–10 years in automotive sales or product development.
• Experience leading customer development strategies for automotive customers.
• Ability to develop and lead a global sales team in support of agreed strategies.

Responsabilités

• Own the growth strategy for strategic automotive accounts.
• Build and maintain relationships at every level of the customer organization.
• Partner with the business unit to define winning prices and quotation strategies.
• Lead RFQs from start to finish: ensure timely, accurate quotes and clear win strategy.
• Negotiate new business contracts and commercial terms.
• Secure tooling, prototype, and production purchase orders; resolve discrepancies.
• Serve as the customer's primary voice during program launch and track issues.
• Forecast existing business and project new growth opportunities.
• Make impactful presentations to customers and sell the account strategy internally.
• De-escalate critical customer issues and manage commercial matters.
• Plan and host customer visits to GHSP facilities and set quarterly Rocks.

Connaissances

Account management

Sales leadership

Negotiation

Presentation skills

Automotive industry knowledge

Formation

Bachelor's degree in Electrical/Electronic Engineering or related field

Outils

CRM systems

Sales analytics tools

Description du poste

Key Account Manager - Automotive Mechatronics

Hybrid in Holland or Novi, Michigan

Every great vehicle program starts with a relationship. At GHSP, we're developing the electronic control technologies that power critical vehicle systems around the world, and we're looking for a Key Account Manager who can own the customer relationship behind them.

This is a commercial leadership role with real influence. You'll be the face of GHSP to our most strategic automotive customers and the voice of those customers inside GHSP. You'll shape the account strategy, win the business, negotiate the deal, and stay with the program through launch, so you see the results of your work in vehicles on the road.

You'll work side by side with Engineering, Program Management, Customer Service, Quality, and leadership, and sit at the table where decisions about price, strategy, and growth are made. If you're a seller who wants more than a quoting desk, you'll want to read on.

What You'll Do

• Own the growth strategy for your strategic customer accounts, using business analysis and customer cycle plans to drive profitable growth across multiple GHSP technologies.
• Build and maintain relationships at every level of the customer organization, from purchasing and engineering through senior leadership.
• Partner with the business unit to define winning prices and quotation strategies based on market intelligence and competitor insight.
• Lead RFQs from start to finish: ensure timely, accurate quotes, a clear win strategy for each opportunity, and disciplined use of our sales process and tools.
• Negotiate new business contracts and commercial terms, working with GHSP stakeholders to protect the business and ensure final contracts reflect what was agreed.
• Secure tooling, prototype, and production purchase orders, and resolve discrepancies between quotations and customer POs.
• Serve as the customer's primary voice during program launch, translating customer needs into action across GHSP and tracking open commercial issues.
• Forecast existing business and project new growth opportunities in partnership with Customer Service.
• Make impactful presentations to customers and sell the customer's needs and your account strategy internally, balancing the best deal for GHSP with a stronger long-term partnership.
• Step in early to de-escalate critical customer issues and manage commercial matters such as obsolescence claims, open economic issues, and customer-at-risk situations.
• Plan and host customer visits to GHSP facilities, and set the pace with quarterly goals ("Rocks") agreed with your manager.

Required Qualifications

• Bachelor's degree required; Electrical/Electronic Engineering or a related field preferred.
• 7-10 years of automotive sales or product development experience.
• Experience leading customer development strategies for automotive customers.
• Ability to develop and lead a global sales team in support of agreed strategies.
• Strong technical curiosity, with a passion for understanding products, technologies, and system needs and explaining them clearly to customers and internal teams.
• Confident negotiator and presenter, comfortable working with customer purchasing, engineering, and executive leadership.

Preferred Qualifications

• Familiarity with electronic control technologies and the systems they serve in the vehicle.
• Experience managing the RFQ, quotation, and contract review process with automotive OEM or Tier 1 customers.
• Experience with program launch, commercial claims, and resolving contract or PO discrepancies.
• Working knowledge of competitor activity and market intelligence in automotive electronics.

Who May Be a Great Fit

Professionals with backgrounds such as the following may find this opportunity particularly relevant:

• Key Account Manager
• Strategic Account Manager
• Global Account Manager
• Senior Account Manager
• Customer Business Manager
• Account Director
• Business Development Manager (Automotive)
• Commercial Manager
• Customer Program Manager

Why Join GHSP?

As a Key Account Manager, your impact goes well beyond a single quote. You'll shape how GHSP grows with its most important customers, influence the technologies and programs we pursue, and see your work reach millions of vehicles worldwide.

At GHSP, our values shape how we work every day:

Earn Trust Daily

Build credibility with customers and colleagues through consistent performance, transparency, and follow-through.

Learn by doing, with the freedom to push boundaries and create solutions that move the business forward.

Champion the Customer

Align what you do every day so that we win together with our customers.

Deliver as One Team

Work across departments, time zones, and oceans to succeed as one team.

Drive Results Efficiently

Combine financial discipline and accountability to stay agile, nimble, and profitable.

Build a Sustainable Legacy

Make choices that help the global GHSP community thrive for decades to come.

If you're energized by winning strategic business, building trusted customer partnerships, and staying close to the programs you sell, we'd welcome the opportunity to connect.

GHSP is an equal opportunity employer and considers qualified applicants without regard to any status protected by applicable law.