Senior Account Manager

Gentherm; Novi (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Gentherm seeks a Senior Account Manager to manage strategic automotive customer relationships, driving growth with Ford and Honda programs. You will coordinate cross-functional teams across engineering, sales, operations and leadership to align requirements, pricing, and execution, ensuring customer satisfaction and profitability.

You will lead pricing negotiations, develop business cases for new opportunities, and act as the primary liaison with major OEM accounts, including data analysis and

Qualifications

• Bachelor’s degree in engineering or business related-field
• Minimum of 5 years of relevant experience with Automotive OEMs and Tier 1 suppliers
• Proficient in Microsoft Excel and PowerPoint
• Fluent in English

Responsibilities

• Lead cross-functional efforts to deliver new business opportunities with customers aligned with strategies
• Lead customer interactions as main point of contact
• Increase sales, profits and market share per KPI through pricing and business development
• Manage all commercial aspects of new identified business (Business Case Development)
• Obtain customer RFQs for new business
• Provide customer price targets to internal teams and negotiate
• Represent the Voice of the Customer on pricing and profitability
• Develop and maintain frequent communication with assigned customers for future opportunities
• Input and update volume forecasts and price points in budgeting tools
• Interface with internal global teams to align pricing strategies and KPI
• Support execution of product line strategies and overall profitability

Skills

Fluent English

Microsoft Excel

PowerPoint

Education

Bachelor’s degree in engineering or business related-field

Job description

Your Career. Your Impact. Your Future.

At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Our products and innovations are created for you, by you.

Your Career. Your Impact. Your Future.

At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Our products and innovations are created for you, by you. Be part of our team where a human-centric mindset drives everything we do—from the technologies we build to the careers we support. With decades of expertise, we have pioneered advanced solutions that have become a standard expectation for consumers around the world. The same thoughtful approach we take in developing our technologies guides how we support your career: purposeful, impactful, and tailored to you. Because when you thrive, innovation thrives.

Senior Account Manager

Impact and Opportunity

This is an exciting opportunity to play a key role in managing and growing strategic customer relationships with leading automotive manufacturers, Ford and Honda. As an Account Manager, you will serve as a critical link between our organization and our customers, driving strong partnerships, supporting business growth, and ensuring we consistently deliver on customer expectations. You’ll have the opportunity to influence high-profile programs from customer requirements through execution, collaborate cross-functionally with engineering, sales, operations, and leadership, and build relationships with key customer stakeholders. This role offers meaningful visibility into the evolving automotive industry while providing the opportunity to directly contribute to customer satisfaction, revenue growth, and long-term business partnerships

Essential Functions And Responsibilities

• Lead cross-functional efforts to deliver new business opportunities with new and existing customers aligned with customer/product strategies
• Lead customer interactions as main point of contact
• Increase sales, profits and market share (as per Department KPI) in accordance with the company’s thermal systems strategic direction through diverse sources, such as IHS data, press releases, trade shows or customer announcements (new models, face lifts, model replacements)
• Manage all commercial aspects of new identified business (Business Case Development) in a timely, efficient and cost-effective manner
• Obtain customer RFQ’s for new business
• Provide customer price targets to internal teams
• Participate in the Quote Kick-off meeting and provide all the financial details to the team as required
• Approve final price, price breakdowns and customer response letter. Lead and manage all customer price negotiations.
• Achieve profitable business growth through successful program awards and strategic business acquisitions.
• Represent the "Voice of the Customer" from a financial perspective to the internal teams (price negotiations, LTA, ECR price changes, price discrepancy) for the life of the project
• Develop and maintain frequent and effective communication with assigned customer base in order to review/resolve any price discrepancies/other financial issues as well as to ensure the development of future business opportunities
• Participate and provide input in internal cost reduction activities
• Input and update volume forecast and piece price for awarded and targeted programs into the Gentherm budgeting/forecasting tool
• Represent Gentherm as the main customer interface fostering and further developing a strong relationship
• Interface with internal global team to align on pricing strategies and customer KPI’s
• Support the execution of product line strategies and overall business profitability

Minimum Qualifications

• Bachelor’s degree in engineering or a business related-field
• Minimum of 5 years of relevant experience working with Automotive OEM’s and Tier 1 Suppliers
• Proficient in Microsoft Excel and PowerPoint
• Fluent in English

Preferred Qualifications

• Experience working with Ford and Honda accounts.

Nice to Know

Travel: Up to 30% local

Gentherm is an Equal Opportunity Employer. We are committed to building an inclusive culture through Our Network of Engagement (ONE) where we value our differences and work together to positively impact the lives of our employees, customers, and communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability, or protected veteran status.