Key Account Manager

TRG; Southfield (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic professional to drive customer relationships and sales in the automotive sector. This fully remote position focuses on long-term sustainability and profitable growth, requiring expertise in automotive interior trim and client service. You will collaborate with cross-functional teams to meet quality and service targets while defining market trends and customer requirements. If you have a passion for innovation and a strong background in the automotive industry, this is an exciting opportunity to make a significant impact.

Qualifications

• 5-10 years in OEM/Automotive customer-facing roles.
• Experience with automotive interior trim components.

Responsibilities

• Manage customer relationships and sales for OEM and Tier 1 clients.
• Develop and implement global strategies for product innovation.

Skills

Customer Relationship Management

Negotiation Strategies

Change Management

Cash Management

Market Trend Analysis

Education

Bachelor's Degree in Engineering

Tools

IATF 16949

ISO Processes

Job description

RESPONSIBILITIES

• Customer contact and sales for OEM and Tier 1 customers - Automotive interior trim
• Primary focus on long-term sustainability and profitable growth of all strategic business
• Relationship management
• Integrated development of global strategy for products, projects and innovation
• Regional acquisition management
• Regional commercial plan management (e.g. RFQ, Business Plan, GAP closure, raw material compensation, PCR)
• Improve operating results through negotiation strategies, change management, cash management through accounts receivable collections and tooling reimbursement management
• Coordination of interface and communication between customer and company
• Liaise with engineering, operations, divisional headquarters and strategic business field leads to meet quality, delivery, price and service targets
• Define market trends and customer requirement for product planning
• Define customer related product roadmap
• Define key Business Plan/Strategic Plan targets
• Achieve Business Plan targets for growth, revenue and profitability
• Support Business Development Managers on troubleshooting top customer concerns
• Coordinate Account Management for market trends and competitive intelligence data
• Provide input for OEM Account Manager performance evaluations to achieve goals

REQUIREMENTS

• Bachelors Degree preferred - Engineering related preferred
• 5-10 years business experience in a OEM / Automotive customer facing role or client service type background (experience working with OEM Purchasing / Buyers)
• Must have experience with automotive interior trim (plastic, injection molded related components)
• Understanding of IATF 16949 and ISO processes

WORK ENVIRONMENT

• Fully remote position
• Travel 25% in US, Mexico area customers
• Annual trip to Asia parent company

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Motor Vehicle Manufacturing