Key Account Manager

Ladders; United States; À distance; USD 100 000 - 120 000; Plein temps

Avantages offerts par ce poste

Remote work

Top-tier North American clients

Collaborative cross-functional teams

Competitive compensation

Professional growth opportunities

Résumé du poste

Ladders is seeking a Key Account Manager to command strategic relationships across high-value accounts in the Manufacturing & Automotive space. This remote US-based role focuses on growing existing business, uncovering new opportunities, and aligning customer needs with internal capabilities to drive profitability.

You will partner with Product Management, Engineering, Operations, and Legal to support contract and quotation processes, deliver solutions, and ensure customer success.

Qualifications

• Bachelor’s degree in business, engineering, or related field.
• 5+ years in Key Account Management or senior sales with multi-million-dollar accounts.
• Technical sales experience is essential.
• Experience in fleet and/or dealer services is highly preferred.
• Strong executive-level communication and presentation skills.
• Willingness to travel up to 50%, primarily domestic.

Responsabilités

• Lead and manage relationships for high-profile, revenue-generating accounts as the primary point of contact.
• Build and maintain long-lasting customer relationships, representing the company's vision and product pipeline.
• Identify new business opportunities and collaborate with internal teams to strategize for success.
• Grow the current business portfolio, ensuring profitability and identifying improvement areas.
• Ensure timely delivery of solutions aligned with customer needs and objectives.
• Act as the Voice of Customer in discussions with internal stakeholders, conveying customer insights and trends.
• Manage the quotation process, ensuring timely and professional submissions, and oversee the RFQ process.
• Document and track customer issues, driving resolution with relevant functions, including engineering and operations.
• Negotiate contracts with support from the Legal team.

Connaissances

Executive communication

Presentation skills

Strategic planning

Relationship management

Team leadership

Travel willingness

Formation

Bachelor’s degree (business/engineering)

Description du poste

For our client, we are seeking a Key Account Manager to join the team of a leader in the Manufacturing & Automotive space.

This role will own strategic relationships across high-value accounts and serve as the key commercial contact for fleet and dealership customers. The position will focus on growing existing business, identifying new opportunities, and aligning customer needs with internal capabilities to drive profitable outcomes. You will partner closely with Product Management, Engineering, Operations, and Legal to deliver solutions, resolve issues, and support contract and quotation processes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Lead and manage relationships for high-profile, revenue-generating accounts as the primary point of contact
• Build and maintain long-lasting customer relationships, representing the company's vision and product pipeline
• Identify new business opportunities and collaborate with internal teams to strategize for success
• Grow the current business portfolio, ensuring profitability and identifying improvement areas
• Ensure timely delivery of solutions aligned with customer needs and objectives
• Act as the Voice of Customer in discussions with internal stakeholders, conveying customer insights and trends
• Manage the quotation process, ensuring timely and professional submissions, and oversee the RFQ process
• Document and track customer issues, driving resolution with relevant functions, including engineering and operations
• Negotiate contracts with support from the Legal team

Qualifications

• Bachelor’s degree in business, engineering, or a related field; MBA preferred
• 5+ years of experience in Key Account Management or senior sales with proven success in multi-million-dollar accounts
• Technical sales experience is essential
• Experience in fleet and/or dealer services is highly preferred
• Strong executive-level communication and presentation skills
• Proven ability in team building and strategic planning execution
• Willingness to travel up to 50%, primarily domestic

Benefits

• Opportunity to work with top-tier North American fleet and dealership customers
• Engagement in strategic discussions across multi-million-dollar accounts
• Collaboration with Product Management and Engineering teams to influence product development
• Professional growth through exposure to high-level industry influencers and decision-makers
• Dynamic work environment with a focus on customer-centric solutions

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.