Key Account Manager

Haleon; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Haleon is seeking a results-driven Key Accounts Manager to lead and grow our National Key Accounts business in the United States. You will drive sales growth, strengthen customer partnerships, manage profitability, and ensure excellent execution across assigned accounts.

You will lead commercial discussions, develop business plans, and collaborate with cross-functional teams to optimize trade investments and forecasting. This role emphasizes strategic thinking and execution excellence.

Qualifications

• Minimum 3 years of experience in FMCG/FMCH sales or Key Account Management.
• Proven track record in managing customer accounts and delivering sales results.
• Strong business planning, negotiation, and stakeholder management skills.
• Excellent analytical and problem-solving capabilities.
• Commercially minded with a passion for customer development and business growth.
• Proficient in Microsoft Excel and other Microsoft Office applications.

Responsibilities

• Build strong relationships with key customers and stakeholders to drive long-term business growth.
• Develop and execute customer business plans to achieve sales, distribution, and profitability targets.
• Lead commercial discussions and negotiations with key accounts, as well as strategic business reviews and customer business planning.
• Drive execution excellence through collaboration with cross-functional teams and third-party agencies.
• Identify business opportunities, analyze sales and market data, and translate them into actionable insights and business recommendations.
• Manage sales forecasting, account profitability and trade investments through Gross-to-Net (G2N) management, and account receivables.

Skills

Analytical skills

Negotiation

Stakeholder management

Business planning

Excel proficiency

Tools

Microsoft Excel

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realize the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

We are looking for a results-driven Key Accounts Manager to lead and grow our National Key Accounts business. In this role, you will be responsible for driving sales growth, strengthening customer partnerships, managing profitability, and ensuring excellent execution across assigned accounts.

Key Responsibilities

• Build strong relationships with key customers and stakeholders to drive long-term business growth
• Develop and execute customer business plans to achieve sales, distribution, and profitability targets
• Lead commercial discussions and negotiations with key accounts, as well as strategic business reviews and customer business planning
• Drive execution excellence through collaboration with cross-functional teams and third-party agencies
• Identify business opportunities, analyze sales and market data, and translate them into actionable insights and business recommendations
• Manage sales forecasting, account profitability and trade investments through Gross-to-Net (G2N) management, and account receivables

Qualifications

• Minimum 3 years of experience in FMCG/ FMCH sales or Key Account Management
• Proven track record in managing customer accounts and delivering sales results
• Strong business planning, negotiation, and stakeholder management skills
• Excellent analytical and problem-solving capabilities
• Highly accountable, organized, detail-oriented, and able to work effectively across teams
• Commercially minded with a passion for customer development and business growth
• Proficient in Microsoft Excel and other Microsoft Office applications

What Success Looks Like

• Consistent achievement of sales, distribution, and profitability targets
• Strong customer partnerships and business growth
• Effective management of trade investments and account P&L
• Excellent execution and forecasting accuracy
• Leading with the head and the heart

Job Posting End Date

2026-10-06

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.