Key Account Manager

TRUMPF; Costa Mesa (CA); On-site; USD 107,000 - 183,000; Full time

Benefits offered by this job

401(k) match

Comprehensive health benefits

Paid time off

Education assistance

Life insurance

Job summary

TRUMPF is seeking a proactive Key Account Manager to oversee the profitability and management of defined key account customers across the continental US, Canada, and Mexico. The role requires hands-on sales leadership, travel to customer facilities, and strong collaboration with internal teams.

You will be the go-to contact for major accounts, leverage CRM tools, and drive frame agreement negotiations. A related bachelor's degree and several years in capital equipment sales are expected.

Qualifications

• Three to five years' experience in capital equipment sales.
• Bachelor’s degree in related field or equivalent experience.
• Strong MS Office and CRM experience.

Responsibilities

• Manage and oversee all sales activities for key accounts.
• Be the primary contact for key accounts and provide solutions.
• Travel to customer facilities and conduct meetings to fostering relationships.
• Act as information hub for key account customers within TRUMPF.
• Negotiate frame agreement prices and terms and finalize orders.
• Maintain and improve knowledge of TRUMPF product groups.
• Use CRM to document information and track progress.
• Support future sales through marketing and trade shows as needed.

Skills

Capital equipment sales

CRM experience

MS Office Suite

Education

Bachelor’s degree in related field

Tools

CRM software

Microsoft PowerPoint

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? A TRUMPF Key Account Manager will be responsible for the management and profitability of defined key account customers– all regions for continental US, Canada and Mexico.

Duties & Responsibilities

• Manage and oversee all sales activities and various other support needs for our key account customers.
• Be the first choice of contact for our key account customers and find solutions to support them in any case.
• Travel to customer facilities and have web and phone meetings to promote good business relationships with TRUMPF key account customers on a regular base.
• Collect information and act as the key information hub within TRUMPF with respect to key account customers.
• Negotiate frame agreement prices and terms and finalize (close) orders with proper terms and conditions.
• Constantly improve technical knowledge of the TRUMPF product group.
• Actively use CRM system to document information.
• Support future sales through proper marketing, media and industry trade shows as needed.

Experience & Education

• Three to five years' experience in capital equipment sales, or equivalent technical and management experience.
• Customer Service experience preferred (2-3 years).
• Must be familiar with Microsoft Office, including Outlook, Word and Excel and PowerPoint with background experience in a CRM module for sales.
• Must be able to work independently, efficiently and have high energy.
• Willing to be part of a hardworking team.
• Bachelor’s degree in related field and/or equivalent demonstrated experience in a similar capacity.
• Some management education would be preferred.

Pay & Benefits

• Retirement: 401(k) with generous company match
• Health & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
• Education Assistance: Tuition reimbursement and student loan guidance to support your continued learning
• Family Support: Paid family and parental leave programs, plus comprehensive reproductive and family health resources
• Work-Life Balance: Paid time off available from day one, plus 11 paid company holidays
• Income Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverage
• Additional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children
• Pay Range: $106,750 - $182, 500

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.