SAP Business Systems Analyst

TRUMPF North America; Farmington (CT); Sur place; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

401(k) match

Healthcare benefits

Tuition reimbursement

Parental leave

PTO & holidays

Life & disability insurance

Gym subsidy

Referral bonuses

Scholarship program

Résumé du poste

TRUMPF North America is seeking a skilled SAP-focused professional to support Sales processes, CPQ, and SAP Order Fulfillment within a global business environment. The role emphasizes second-level process support, user training, and continuous improvement initiatives.

The ideal candidate brings extensive SAP experience (C4C, SD/CS/MM, CPQ integration), ITIL and project management skills, and the ability to collaborate across international teams. German language capability is a plus.

Qualifications

• Experience with SAP C4C, SAP modules, and ERP processes in a manufacturing setting.
• Experience in configuring price quote tools and SAP order fulfillment workflows.
• Strong ITIL and project/process management capabilities.
• Ability to work under pressure and meet deadlines.
• Excellent analytical and communication skills.

Responsabilités

• Consult for Sales processes including CRM, CPQ, and SAP Order Fulfillment.
• Provide second-level process support and act as a liaison for key users.
• Manage user incidents, requests, and demands.
• Drive continuous improvement projects and participate in global SAP-related initiatives.
• Build and maintain a Key User community and train users as needed.
• Collaborate with IT Architects and process managers across the central department.
• Weekend on-call may be required.

Connaissances

SAP C4C

C4C/CPQ integration

SAP SD/CS/MM

S/4HANA

ITIL & PM

Analytical skills

Multitasking

Customer focus

Global collaboration

English & German

Formation

Undergraduate Degree in Business or CS/Tech

Graduate degree preferred

Outils

SAP

S/4HANA

Description du poste

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

This position provides project management, support, process improvement identification and implementation, maintenance and training focusing on the Business Applications for After Sales and Services (SAP, FSM (SIS), ecommerce)

Duties & Responsibilities

• Consult for the business in Sales processes including Customer Relationship Management, Configure Price Quote and SAP Order Fulfillment.
• Provide end-to-end, 2nd level process support and serve as a contact for key users.
• User Incident, Request, and Demand Management.
• Drive continuous improvement activities and projects.
• Member of the S4HANA Project Team to drive and support the successful implementation globally.
• Build the Business Application Key User community and be the link to business process manager and IT Architects in the central department.
• Develop and maintain key user training documentation and provide training to all new key users and existing key users as necessary.
• Complete other tasks assigned from the direct supervisor per business requirement.
• Weekends on-call may be required.

Experience & Education

• Customer Relationship Tool SAP C4C Cloud for Customer
• Configure Price Quote Tool Integration into SAP.
• SAP SD, CS, MM, Variant Configuration.
• ITIL and project and process management skills.
• Ability to work under pressure to meet deadlines.
• Strong analytical skills.
• Ability to prioritize and complete multiple tasks simultaneously.
• Customer-oriented, conflict resolution skills and a cooperative leadership style.
• Overarching understanding of business and production processes.
• Experience in manufacturing industry, preferable machinery.
• Hands-on mentality combined with a results-oriented approach to work.
• Enthusiasm for continuous learning.
• Working in an international environment.
• Fluent in English (verbally and in writing); some German language skills (verbally and in writing) a plus.
• 5 years SAP working experience, preferably working abroad in multinational environment.
• Undergraduate Degree/Business or Computer Science/Technology
• Graduate degree preferred or comparable working experience.

Pay & Benefits

• Retirement: 401(k) with generous company match
• Health & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
• Education Assistance: Tuition reimbursement and student loan guidance to support your continued learning
• Family Support: Paid family and parental leave programs, plus comprehensive reproductive and family health resources
• Work-Life Balance: Paid time off available from day one, plus 11 paid company holidays
• Income Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverage
• Additional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children

Pay Range: $90,000 - $140,000

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.