Key Account Manager

Brightwing; Auburn Hills (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Brightwing is seeking a proactive Key Account Manager to translate customer requirements into innovative, cost-effective solutions in the automation and control systems sector. You will craft quotations, negotiate terms, and convert proposals into orders while coordinating with engineers, programmers, and suppliers.

In this role you will translate complex drawings into actionable project briefs, assess technical and commercial viability, and maintain strong relations with major customers.

Qualifications

• Sales & Marketing experience.
• Project management experience (advantageous).
• Experience in automation field, PLC & control systems.
• Concept preparation (electrical, software, mechanical).
• Interpretation of mechanical & electrical drawings.
• Costing & estimation experience.
• Previous experience in turnkey projects (advantageous).

Responsibilities

• Translating customer requirements into highly specified project briefs.
• Identifying options for potential solutions & assessing them for both technical & business suitability.
• Creating logical & innovative solutions to complex problems.
• Presenting proposals to clients.
• Working closely with engineers & programmers & a variety of suppliers to ensure technical compatibility of solutions.
• Interpret & develop machine/assembly processes based on customer requirements.
• Generating costing spreadsheets & calculation final selling price for solutions.
• Present solutions to internal departments including the handing over of all documentation & information.
• Serve as point of contact for non-routine technical issues for major customers.
• Maintain & improve customer relations.

Skills

Sales & Marketing experience

Project management experience

Automation field PLC & control systems

Concept preparation

Interpretation of drawings

Costing & estimation experience

Turnkey projects experience

Job description

Key Account Manager

Experience:

• Sales & Marketing experience
• Project management experience (advantageous)
• Experience in automation field, PLC & control systems
• Concept preparation (electrical, software, mechanical)
• Interpretation of mechanical & electrical drawings
• Costing & estimation experience
• Previous experience in turnkey projects (advantageous)

Job Objectives

• Develop innovative solutions & quotations based on customer requirements
• Converting quotations to orders based on technical & commercial negotiations with potential customers

Main Tasks and Responsibilities

• Translating customer requirements into highly specified project briefs
• Identifying options for potential solutions & assessing them for both technical & business suitability
• Creating logical & innovative solutions to complex problems
• Presenting proposals to clients
• Working closely with engineers & programmers & a variety of suppliers to ensure technical compatibility of solutions
• Interpret & develop machine/assembly processes based on customer requirements
• Generating costing spreadsheets & calculation final selling price for solutions
• Present solutions to internal departments including the handing over of all documentation & information
• Serve as point of contact for non-routine technical issues for major customers
• Maintain & improve customer relations