Key Account Executive (Sales Representative) - Central Montgomery County, MD

LCA Lab. Corp. of America; Glen Burnie (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Insurance

401(k) Plan

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LCA Lab. Corp. of America is hiring a Key Account Executive for Central Montgomery County, MD. The candidate will manage and upsell assigned accounts, ensuring superior customer service and collaboration with the operations team.

Minimum requirements include a High School Diploma, while a Bachelor's degree and sales experience are preferred. The role offers a competitive salary ranging from $65,000 to $80,000 plus commission, and various benefits for eligible employees.

Qualifications

• High School Diploma or equivalent is a must.
• Bachelor’s degree preferred.
• Three or more years of outside sales or account management experience.
• Proven success managing a book of business.

Responsibilities

• Educate and upsell accounts in assigned territory.
• Act as a liaison between clients and operations.
• Provide ongoing service and resolve customer issues.
• Ensure customer retention through superior service.
• Collaborate with sales representatives for business expansion.

Skills

Customer service skills

Account management

Sales experience

Communication skills

Time management

Education

High School Diploma or equivalent

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Labcorp Key Account Executive – Central Montgomery County, MD

Labcorp is a global leader in diagnostic testing and drug development solutions.

Key Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
• Act as a liaison between the client and the Labcorp operations team regarding client needs.
• Provide ongoing service and problem resolution to the customer base.
• Ensure customer retention by delivering superior customer service.
• Recommend client-focused, persuasive solutions.
• Manage day‑to‑day account operations for clients.
• Upsell current book of business to increase organic growth.
• Collaborate with senior sales representatives to expand the book of business.
• Continuously deliver educational material to the client base.
• Resolve any customer‑related issues promptly.
• Consistently meet or exceed monthly retention and upsell goals.

Minimum Requirements

• High School Diploma or equivalent.

Preferred Qualifications

• Bachelor’s degree.
• Three or more years of previous outside sales experience or account management.

Additional Job Standards

• Proven success managing a book of business.
• Experience in the healthcare industry is a plus.
• Superior customer service skills with the ability to build trust‑based relationships.
• Effective written and verbal communication skills.
• Ability to deliver results in a fast‑paced, competitive market.
• Excellent time management and organizational skills.
• Proficiency in Microsoft Office and Excel.
• Ability to travel overnight as needed.
• Valid driver’s license with a clean driving record.

Compensation

Pay Range: $65,000 to $80,000 base salary plus commission.Variable Compensation: Eligible for bonus and/or commissions under the applicable variable compensation plan, earned based on achievement of performance metrics.

Benefits

• Employees scheduled 20 or more hours per week: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan.
• Employees scheduled less than 20 hours, casual, intern, and temporary employees: eligible for the 401(k) plan.
• Employees on a 7 on/7 off schedule: eligible for all benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp is a proud Equal Opportunity Employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital or civil union status, sexual orientation, gender identity or expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. All qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.