Key Account Executive - Fresno, CA

LCA Lab. Corp. of America; Fresno (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Labcorp is hiring in Fresno, CA for a field account management role. The position focuses on educating and upselling assigned accounts, serving as the liaison with operations, and delivering proactive service to retain customers.

The role emphasizes growing the book of business through upsell, cross-functional collaboration, and timely resolution of customer issues. Travel may be required, and a valid driver’s license is needed.

Qualifications

• Minimum: High school or equivalent.
• Preferred: Bachelor’s degree.
• 2+ years outside account management or sales experience.
• Diagnostics, medical or laboratory sales experience.
• Salesforce experience.
• Experience in the healthcare industry.
• Proficient in Microsoft Office.
• Ability to travel overnight as needed.
• Valid driver’s license and clean driving record.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
• Function as a liaison between the client and the LabCorp operations team in relation to client needs.
• Provide ongoing service and problem resolution to customer base.
• Ensure customer retention by providing superior customer service.
• Recommend solutions that are client focused and persuasive.
• Provide account management for client’s day to day operations.
• Upsell current book of business to increase organic growth.
• Work closely with senior sales representatives to grow book of business.
• Continuously provide educational material to the client base.
• Resolve any customer related issues in a timely manner.
• Meet and exceed monthly retention and upsell goals on a regular basis.

Skills

Sales experience

Account management

Salesforce

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree

Job description

Job Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Function as a liaison between the client and the LabCorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day to day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Qualifications

• High school or equivalent

Preferred Qualifications

• Bachelor’s degree
• 2 or more years outside account management or sales experience
• Diagnostics, medical or laboratory sales experience
• Salesforce experience

Additional Job Standards

• Experience in the healthcare industry
• Proficient in Microsoft Office
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Application window open through: 9/23/2026

Pay Range: $60,000 - $80,000

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind.

We make employment decisions based on the needs of our business and the qualifications and merit of the individual.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

Labcorp Overview

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

We believe in the power of science to change lives.

Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives.

Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.